Vipnation Reviews

VIP Nation for Incubus Concert in Colorado Springs CO - Worst VIP experience ever

VIP Nation for Incubus in Colorado Springs Worst VIP experience ever 08 27 23 First my original account for the VIP had my nickname on it I had changed it everywhere when buying the tickets VIP but the VIP still used my nickname as the attendee Well you cant do that for the VIP Everything must match Completely understandable so I asked to change the names which the confirmation email even says that you can do before the show this was weeks before Well they decided I couldnt do that It should have been right when ordering It was right when I placed the order but their stupid site changed it back to my nicknameAfter arguing for days realizing they werent going to fix it I created a new account with another email so that everything was in my legal name It worked I considered everything done while I was out a substantial amount of money for a freaking VIP experience Then come to find out I didnt need ID to get in at the concert so I didnt need to mess with any of this or purchase it twiceThen came the wait for the VIP instructions Those arrived by email at the absolute last minute the night before after I called emailed every few hours starting 5 days before the show Not a single response or help to get this resolved earlier so that we could plan our trip ahead of time We were left to plan the night beforeAt the show the lines were a mess we were left out front in the rain far more often than we were inside We were brought inside to watch the sound check which was very cool then ushered out of the arena again to wait for our photo op which seemed pointless didnt feel anything like a VIP experience I didnt expect to hang with the band the entire time but how was there not a VIP lounge or something where we could wait and get drinks Oh we also weren t allowed to buy drinks early so we went hours without anything Security cops were treated more like VIP than the actual customers who paid for VIP but whats new about that Finally we met the band for about 10 seconds for a group picture even though I purchased 3 SEPARATE VIP experiences I wanted 3 SEPARATE PICTURES considering THAT S WHAT I PAID FOR and I expected to meet the band not sit in chairs in front of them with a table between us our backs to them The VIP a nd venue employees rushed us to the point that we had no idea what to do once finished we were again told to go outside wait for the early entrance What was VIP about sitting outside of the arena 80 of the time Especially in the rain for over an hour then we were taken inside AFTER everyone else including general admission As VIP Horrible experience Ive adored Incubus for over 20yrs this hurt I honestly dont think I would ever do this again simply because of this awful experience I will say that Juan from VIP Nation seemed to try to make everything work for us onsite he argued with the venue about us being out in the rain but to no avail thanks to the insane amount of security cops taking up all the room inside He either actually cared or he is a great actor but he seemed as angry as the rest of usMe being out twice as much money thanks to VIP Nation the arena was the worst part of the experience Devastated that this happened we were screwed out of what shouldve been the coolest experience of our lives The show was incredible VIP was an absolute letdown The only cool thing was talking to the band for 5 seconds from behind our backs since we couldnt even look at them before we were rushed out Im left highly unsatisfied Even our horrid VIP group picture was a waste of money We look like crap thanks to being rushed I dont even want it I cropped myself out so that my friends could at least have a separate picture to show off since paying for 3 VIP experiences doesnt actually give you 3 VIP experiencesSorry Incubus but so long as you use VIP Nation we will never again pay for the experience Worst memory ever

VIP for Nickelback on the Get Rollin

VIP for Nickelback on the Get Rollin tour I emailed them to see what included a meet and greet as I was willing to get a seat ticket to meet them over the pit ticket was told they aren t doing a meet and greet Bought a pit ticket found out they are doing meet and greets Emailed them back and asked if I could pay the difference since I was lied to They said no I would need to buy a whole new ticket They are my favorite band and always try for front row at there shows

Terrible

I had a family emergency and while I was able to make it to the show I was not able to make it to the check in window I tried contacting someone during the show with no luck and then was told afterwards that they would not ship my very expensive merch package to me even if I offered to pay for shipping Not sure how ethical or even legal it is to just keep merchandise that I already paid for but my recommendation is to avoid VIP Nation at all costs

I paid a lot for the experience but did

I paid a lot for the experience but did not receive the promised pre-event email with the needed information I tried to contact vip nation by email phone I was placed on an indefinite hold that was never answered no other response I feel so angry scammed This was supposed to be a special experience for my special needs daughter

This company will make every excuse in

This company will make every excuse in the book not to give you your VIP merch I saw Blink 182 in August and they have time and time again given me a new excuse as to why I haven t received my VIP merch package yet First they said that the VIP merch is sent out two - three weeks after the last tour date my show was their last stop then they said there was a hurricane and were unable to sent out the merch and now they are saying Canadian postal strike I have been to other concerts since this one and have had no issues with other vendors in getting my merch well before and early afterwards Can I also note that their most recent excuse is the postal strike because I m in Canada I mentioned to use Fed Ex or Purolator as this issue doesn t effect these companies I recently saw Taylor Swift in Vancouver and the VIP merch shipped from the US to Canada and I received it 2 weeks prior to my concert Unsure why this vendor is causing so many issues for its clients I will no longer be purchasing VIP tickets to venues if I see that VIP nation is providing the merch as I fear it will never come and they have proven to be very unreliable Be transparent with your clients from the beginning and stop making excuses