Vland-official Reviews

Avoid at all cost

Ah Is there a lower rating Please don t ignore the reviews here I ordered a set of tail lights in November 2022 Unfortunately the taillights were working in reverse order and the brake light won t even illuminate So the product is either technically defective or incompatible I made these complaints offering to return the item They kept asking for photos and videos which I gave them but they won t stop and kept asking for more I eventually granted their wish by giving up having realized they were running circles with me Please do not be surprised if you feel robbed by these guys Check the reviews Very similar issues Be warned

I can t give a minus star

I can t give a minus star Bought rangers headlights and taillights Email 24 hours later demanding I pay 150 more otherwise delivery cancelled Then proceeded to offer 60 all because they didn t have stock in UK warehouse and needed from china Looks like they do this regularly The right thing to do would be to send this and apologise for the delay They sold me free UK delivery not 150Delivery the taillights they re only 200 odd

Cant hand negative reviews

Cant hand negative reviews Not even 2 yrs old LEDs have failed Wait 8months for delivery so only get 4 months warranty Rubbish Customer Services are useless and don t reply

WARNING

WARNING DO NOT BUY FROM THIS SELLER Purchased headlights for my 2012 VW Golf that were specifically advertised by this seller for my vehicle after paying a qualified auto electrician to install there is a constant headlight error displayed on the vehicle MFD The seller continues to not provide a answer or fix for this and constantly dodges questions from on ebay messages This has been going on for 4 months now with no resolution

Buyer Beware

Same as all other recent reviews They sent an incompatible item and are running circles on the return process Asking the same questions making excuses and delaying return process Don t purchase from this company or you will lose your money I will now need to obtain assistance from PayPal or my credit card company Lucky if I ll get any money back Will inform California Department of Consumer Affairs

vland has terrible product quality

vland has terrible product quality have been in a claim for several months they sent me cracked headlights and one headlight flipped backwards customer support is terrible and sends one lined responses running you in circles hoping for you to give up i spent 700 on headlights that are unsafe and they won t help and send money or new ones to replace i hope you consider this message when thinking about buying their products to save your time highly don t recommend this company AT ALL COST

Terrible customer service

Terrible customer service Terrible attitude towards customers Told me to send light back as was faulty Denied getting it Sent proof of delivery Then just ignored me Left with a headlight after paying for 2

Endless trouble with headlights

Endless trouble with headlights Returned months past chasing them To send replacement headlight Always excuses Telling me need to order them They forgot I d ordered Endless poor excuses Paid 350 and don t have working set of headlights

Their unconditional return policy is a lie

Lights they sent did not have the right harness Ad was wrong and still have not be able to get a return shipping label after weeks of trying Unconditional return policy they advertise is a lie Going to report