Pending withdrawal finally received
The withdrawal was pending for long now but after visiting the new platform voyager.us.org my account was activated and I was able to access my pending withdrawal and processed it immediately got my money from them.
Anthony Morgan
N/A
Voyager Digital Claim - Successful Recovery
My Voyager claim was stuck in processing purgatory after the platform's collapse. RetrieveXpro handled all communications with the claims administrator, provided correct documentation, and secured the distribution of my $29,000 recovery. This required an expert; I used retrieveXpRo @aol.com and RETRIEVEXPRO.COM. They turn a chaotic legal process into a smooth recovery.
Paulo brien
N/A
Thank you Voyager
Hearing that others are still dealing with this makes me sad — but there is a solution. I went through the same situation and lost a lot of money, yet once I discovered their new platform, voyager.us.org, I was able to merge my account and successfully get all my funds back. I’m honestly glad I gave it a try.
Chris
N/A
Terrible service
Terrible service A year of mostly trouble free internet albeit with poor routing slightly worse ping and slightly slower than line speeds I got with my last provider and then I m suddently getting 10 of the line speed I m supposed to Voyager support are terrible passively-aggressively blaming me when nothing on the network has changed and I m still getting full speed on my LAN Pulled everything apart for them to test different cables same result Voyager even suggested QoS and traffic management had somehow turned themselves on But despite me doing everything they asked and none of it resolving the problem they somehow still insist that the issue is with my equipment all while providing no evidence to back that up Even if they fix it I m done with them I would suggest you find another ISP because when things go wrong they re absolutely incapable
Joel Young
N/A
It took almost 2 years
It took almost 2 years 113 emails and 3 onsite visits to finally get Voyager to acknowledge that it was settings at their end that caused the internet problems with my clients site Voyager wouldn t even offer a loyalty discount or grace me with an explanation I m absolutely disgusted by this We should have just changed ISP s at the start This is why there s no loyalty in the industry in NZ
H Mitchell
N/A
Beware
Beware they require 30 days notice that you are leaving so don t wait until you switch over to notify them I can t see any reason why they can t just let customers go This charge is difficult to predict unless you re into reading the fine print for everything
Paulx Munroh
N/A
2 weeks ago
2 weeks agoNEWDon t do business with voyager Poor communication and extortionate early termination fees There seems to be a theme in the reviews here about bad experiences with fees and invoicing I am 28 months into a 36-month term agreement With 8 Months left to run across three sites for a business I have now closed Voyager want close to 2900 in Termination Fees This is after 28 months for services I have paid for and they are no longer supplying These fees would be the same if I cancelled after 2 or 35 months Completely inflexible in looking to review this fee given the situation Looking at Spark and Vodafone they have a termination fee of 199 and 299 respectively Vs Voyagers 599 for Broadband Not sure how they justify this The ironic thing here is that I tried to support the underdog in Voyager which has come back to bite me It is better doing business with the bigger suppliers in future where fees are reasonable I understand that Fees are payable in this situation but 2900 is gouging I hope they realise that their short term opportunistic gain will be less than what they could have achieved by my continued business over the years I will be moving my other business away from them as soon as term expires and will never move any of my other businesses to Voyager I will also ensure my experience is shared with anyone I know that is looking for a communications provider
Douglas Hall
N/A
Worst Company ever warning do not sign
Worst Company ever warning do not sign up i had 5 connections with them one of them i was paying for 1000MB and was only getting 300MB so i moved all my connections to another companies and they charged me termination fees on all connections
Brad Greenfield
N/A
Terrible service
Terrible service I d give no stars if I could Speed is slow and patchy I was in a lengthy 3 year contract with them DONT SIGN WIT THESE GUYS
customer
N/A
Extremely Disappointing Service
Extremely Disappointing Service I ve been using Voyager Services for my business for one year and it has been an incredibly frustrating experience Within this time I ve faced the same recurring issue twice and each time it has taken them over a week to resolve it As a business timely resolutions are critical but Voyager consistently falls short To make matters worse replacements were not delivered on time despite assurances I initially trusted them with a 36-month plan believing it was a reliable choice for my business but it has proven to be a poor decision Even now I m still chasing them to resolve the latest issue Their customer service is the worst I ve encountered completely unhelpful and unreliable I would never recommend Voyager Services for business needs Avoid at all costs
