Webafrica Reviews

The lady chanel was patient and able to

The lady chanel was patient and able to make me not to cancel my fiber installation because the process of waiting for 2 and a half week without installation was horrible people came to install they find that the pot is full they don t call just a message and after I waited for them to come no one came or called the whole day

Feedback

Hi I was assisted by Cindy She was very helpful and informative and was eager to assist and continuously called although I missed the call numerous times Thanks a mil Cindy Your help is truly appreciated

Amazing service

Wow so amazingly helpful The technical people already called me to assist and book an appointment for tomorrow morning Jessie was super fantastic in her assisting me today

Nobuntu

Nobuntu thank you so much for your swift responses You were very helpful I appreciate it lots xoxoxo

Excellent service

The agent that assisted me name was JessieW was of great assistance and is a valuable asset to your company If more agents handled queries in this manner would really boost Web Africa s support

Quick good service

Aa isha Abdul assisted me quick and Effective I have received the correct information and my query was handled in a few minutes

The company billed me twice for moving

The company billed me twice for moving homes a bill I was not prepared for nor advised of but Aaisha from the retention team was quickly able to rectify the issue for me and give WA a second chance in my books

The service I got from Babalwa and Kristen Johnson

The service I got from Babalwa and Kristen Johnson was excellent They were more than willing to help which is something most people don t show when doing their job