


Based on authentic user experiences
Consumer
6734 reviews
N/A
11 months ago
Bokang Service
Because of Bokang he she is exceptionally and passionate about customer services otherwise webafrica needs to improve on their service This chat system isn t working you cant be talking to 6different people in one day and all want you to explain one thing
Jean-Pierre Jansen van Vuuren
6734 reviews
N/A
11 months ago
She assisted and helped me resolve my
She assisted and helped me resolve my issues and arranged everything to be installed
Kgomo Rebecca
6734 reviews
N/A
11 months ago
The lady chanel was patient and able to
The lady chanel was patient and able to make me not to cancel my fiber installation because the process of waiting for 2 and a half week without installation was horrible people came to install they find that the pot is full they don t call just a message and after I waited for them to come no one came or called the whole day
LeeAnne
6734 reviews
N/A
11 months ago
Feedback
Hi I was assisted by Cindy She was very helpful and informative and was eager to assist and continuously called although I missed the call numerous times Thanks a mil Cindy Your help is truly appreciated
Nokulunga Memela
6734 reviews
N/A
11 months ago
Amazing service
Wow so amazingly helpful The technical people already called me to assist and book an appointment for tomorrow morning Jessie was super fantastic in her assisting me today
Saadiqah Esau
6734 reviews
N/A
11 months ago
Nobuntu
Nobuntu thank you so much for your swift responses You were very helpful I appreciate it lots xoxoxo
John Fortuin
6734 reviews
N/A
11 months ago
Excellent service
The agent that assisted me name was JessieW was of great assistance and is a valuable asset to your company If more agents handled queries in this manner would really boost Web Africa s support
Braam Van Aarde
6734 reviews
N/A
11 months ago
Quick good service
Aa isha Abdul assisted me quick and Effective I have received the correct information and my query was handled in a few minutes
Jason Sisulu
6734 reviews
N/A
11 months ago
The company billed me twice for moving
The company billed me twice for moving homes a bill I was not prepared for nor advised of but Aaisha from the retention team was quickly able to rectify the issue for me and give WA a second chance in my books
Kabelo Makwela
6734 reviews
N/A
11 months ago
The service I got from Babalwa and Kristen Johnson
The service I got from Babalwa and Kristen Johnson was excellent They were more than willing to help which is something most people don t show when doing their job