Wetsuitoutlet Reviews

Wetsuit Outlet - We Are Watersports

3.57
140 reviews
Great Rating
Based on 140 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
V

Goods delivered quickly

Goods delivered quickly I needed to return a wetsuit as it didn t fit easy returns and quick repayment of returned item Ordered another wetsuit and happy with products received
N

Two orders one return

Ordered one and was too small returns process was easy but did cost 6 reordered in bigger size delivery was quick and arrived well packaged
I

Quick return and refund

Quick return and refund for item which didn t fit But would be better to have an exchange system rather than refund and reorder
S

Great service for faulty product

Customer service overall Wetsuit Outlet experience was a clear 5 5 Unfortunately the product I purchased was faulty not really Wetsuit Outlets fault Optimum Time OS 310 race stopwatch It arrived with a flat battery I contacted Wetsuit Outlet without undue fuss they quickly provided a replacement It arrived 2 days later in time for a sailing competition Thank you great service
E

Whilst the wetsuit booties I bought 7

Whilst the wetsuit booties I bought 7 pairs did not fit me well the service that you have provided and ease of refund has been very efficient free returns would have made it 5 But I do understand and it s not crazy expensive I did buy my wetsuit from you a few years back so I do appreciate your prices and online shopping experience Thank you
M

Struggled to order online but excellent customer service

I had awful trouble trying to order via the website I couldn t get past the address page no matter how i input my address the system wouldn t let me move on The following day i called your customer services and the woman i spoke to was incredibly helpful i managed to order the Dryrobe and it arrived 2 days later My daughter loves it Thank you
C

Delivery company could have been better

Delivery company could have been better with info product great no problem there
M

Wetsuit and booties order

Prompt delivery of order and great to see that packaged with bio-degradeable plastic A bit disappointed that my wetsuit s chest zip was not listed as zipped inwards on the full description as I probably wouldn t have bought this one No problem with return of booties I d ordered although 7 return cost via UPS was a bit pricey Lovely wetsuit Gul Mens Flexor Recore 3 2mm Chest Zip GBS Wetsuit FX1214 C2 - Black and no problems with the zip
C

Prompt response

Prompt response wet boots excellent I did receive parcel in good time but unfortunately delivery company Evri didn t follow instructions so I was lucky to receive parcel No fault of Wetsuit Outlet s who have said they will look into this Thank you Wetsuit Outlet
N

The speed of delivery

The speed of delivery - However there is a crack in one of the hangers

About Wetsuitoutlet

Buy affordable wetsuits for men, women & kids with free express delivery & 90 day returns. Europe's largest stockist of wetsuits & other watersports equipment.

United States

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