Wiglo Reviews

Visa

4.25
16 reviews
Great Rating
Based on 16 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 16 reviews

Customer feedback for Wiglo is largely positive, with many users praising the training program's structure, accessibility, and effectiveness, particularly for first-time dog owners. Several reviews highlight responsive customer service and flexible, easy-to-follow content. Conversely, a subset of reviews details negative experiences, including billing issues, refusal of refunds, and perceived discriminatory practices. Some users also report poor customer support and a lack of video-based instructions. The program is frequently described as valuable for building a solid training foundation.

What customers love
  • Easy to follow program
  • Great training information
  • Non-overwhelming training
  • Effective progress results
Common concerns
  • Billing issues charges
  • Discriminatory practices
  • No video demonstrations
  • Expensive pricing

Last updated 2 weeks ago

T

Beware

I never ordered this service Not only did they charge me they won t issue a refund Beware of this company
J

Discriminated me for disability I have

Discriminated me for disability I have that causes me to have reading issues difficulties understanding lengthy explanations in text They do not let previews Thought there were videos with it Don t want to refund me and ignored me when I explained it was difficult for me to understand and use Lack of accessibility I felt discriminated when I was told no refund and I explained in my second email why and did not get any answer for 15 days If you have replied sooner I would not have felt discriminated You now refunded me after posting this review
R

Very poor customer service Refused to refund my money after charging me for a second year of their garbage program

Very poor customer service Program is a waste of time and money Just a bunch of written instructions to read and attempt to follow No videos or demonstrations of techniques A year and a half ago I had a new dog with separation anxiety issues I thought this program would help They wanted me to shut myself in the bathroom with the dog for 30min then try to leave without the dog following Keep repeating daily till it works Seriously I wasn t expecting instant results I know training takes time so I went ahead and got the 1 year plan to save money It was a waste but I figured lesson learned A year later a 119 charge hits my bank account with no warning I immediately called Wiglo who refused to refund my money I had the charge reversed by Shazam as fraud but Wiglo had the audacity to fight it and get the charge reinstated I reached out to them again by email they don t have a phone number to talk to a live person They are ignoring me now I just want my money back

About Wiglo

Train your dog at home following short day-to-day lessons. Get help from pro trainers online.

United States

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