Wiglo Reviews

Very poor customer service Refused to refund my money after charging me for a second year of their garbage program

Very poor customer service Program is a waste of time and money Just a bunch of written instructions to read and attempt to follow No videos or demonstrations of techniques A year and a half ago I had a new dog with separation anxiety issues I thought this program would help They wanted me to shut myself in the bathroom with the dog for 30min then try to leave without the dog following Keep repeating daily till it works Seriously I wasn t expecting instant results I know training takes time so I went ahead and got the 1 year plan to save money It was a waste but I figured lesson learned A year later a 119 charge hits my bank account with no warning I immediately called Wiglo who refused to refund my money I had the charge reversed by Shazam as fraud but Wiglo had the audacity to fight it and get the charge reinstated I reached out to them again by email they don t have a phone number to talk to a live person They are ignoring me now I just want my money back

Discriminated me for disability I have

Discriminated me for disability I have that causes me to have reading issues difficulties understanding lengthy explanations in text They do not let previews Thought there were videos with it Don t want to refund me and ignored me when I explained it was difficult for me to understand and use Lack of accessibility I felt discriminated when I was told no refund and I explained in my second email why and did not get any answer for 15 days If you have replied sooner I would not have felt discriminated You now refunded me after posting this review

Beware

I never ordered this service Not only did they charge me they won t issue a refund Beware of this company

Easy to follow programs big difference

Easy to follow training program you can complete at your own pace The lessons are easily digestible small amounts of information delivered at a time and they build upon previous lessons We would review a lesson each morning and apply the trainings throughout the day Some days we repeated trainings from the previous day if our beagle didn t seem to grasp the concept After just a week of focused training we noticed our dog was much more responsive to our cues and calmer on walks Love how simple the programs were to follow

We re both learning

Wiglo has been a great tool in teaching my 7 month old rescue They go over every command you could want to teach and has given some really helpful insight as an owner Would definitely recommend only wish they had reminders to keep training

So far its a 5 5

So far wiglo has been amazing I am still new here but everything is laid out amazingly I am training a PSD service dog who will once completed training be certified These are NOT service dog tasks but these courses help tremendously to lay a SOLID and reliable foundation There is everything from potty training to leave it and proper socialization A total of 12 courses as of now that are all behaviors any dog should have Acess to teainer help 24 hours and there support is AMAZING I was having some issues and Sara went above and beyond to help

Wiglow was excellent in starting off Phoebe s trainingme

Wiglow was excellent in getting me started with my puppy I worked full time and take her to work with me so conventional dog training classes just didn t fit my schedule Wiglow I was able to use at my own pace and convenience

Room for improvement but an incredible well-thoughtout clearly cared for product

They really go above and beyond The customer service is great the planning checklist the way the individual plan is laid out it s all very bite sized and I find it as a first-time dog owner really easy to understand as I go It does what you need to do go slow They clearly understand what it takes to train your dog they make it easy for the dog owners to be able to get to the basic roots of how to communicate and build a relationship with your dog Their layout and interaction for each plan is very well managed and although i see room for improvement in the way this could be integrated into a better dashboard I think for now this is an incredible product that I can t wait to see where it goes

Best Socialization Check List

They have a huge socialization checklist of things to do with a new puppy that I LOVE It breaks it down simply with reasoning behind each thing Also started the crate training one which is the course that convinced me to try Wiglo It s been a week and although he s still anxious in the crate when we are not in the room he can now sleep in it all night

Eliminated my training anxiety

I adopted a 4 month old puppy and was confused as where to start - potty training separation trust Wiglo provided me with a great plan to organize and implement Max s training - it alleviated most of my worry in how to go about training my new puppy Great layout of steps to take and descriptions of training implementation - requires some reading patience and repeating to see the desired behaviors Consistency and repetitiveness are key for my dog and Wiglo helps me to keep on track and not confuse the dog or overwhelm me also Wiglo support is great via email Prompt and helpful responses from representative from the company Hi Sarah J