Wigstudio1 Reviews

Rude customer service

I ve bought several wigs from this business It s a necessity not a luxury They take sometimes 3 or more days to return a email If I pay for 2 day shipping and it takes them 4 days to reply and then the sale price is gone it s not worth it I ve decided to pay a little more and use a more professional company My girl friend who is suffering from medical hair loss didn t hear back from email so she called left voice mail It s been 9 days no call back

Do Not Buy From This Vendor

This Bella Tress topper is awful and I wasted my money regardless if it was a clearance item or not The knots show and could not be covered up by any amount of powder Their customer service person said that it s common for knots to show on darker toppers Why doesn t it say that online If it did surely I would not have wasted my hard earned money I am charging this back to them and trust me don t buy this item from them

Wig Studio 1 is notorious for poor customer service on all platforms

Wig Studio 1 is notorious for flagging and fighting honest reviews removing people from their closed FB support group without cause and blocking them from their general WS1 Facebook page for being honest I paid for a handtied BelleTress Dalgona 16 was sent a regular Dalgona WS1 refuses to send the correct wig since it was on clearance and will not refund my money until they received the wig and will provide no refund until the wrong wig has been returned WS1 does not care I purchased this wig to wear for special events this weekend They have not offered to do anything for the added stress and heartache they have caused They are doing nothing to go above and beyond to make up for their complete and utter failure Sadly this is on brand for Wig Studio 1 They delete honest posts remove people from their FB group have honest reviews flagged and block people Why would they do anything above and beyond for their mistake BUY WIGS FROM OTHER VENDORS WS1 DOES NOT CARE

Disappointed in the quality

Disappointed in the quality clearance open box items Nitro and Always were in poor condition and 3 other wigs smelled like cigarette smoke I have the order numbers and receipts Stop taking the reviews down just because you do not like the

Purchased the ELLEN WILLE Loop wig

Purchased the ELLEN WILLE Loop wig first time ordering from this company when I received the wig I tried it on my husband commented that I looked like I put my finger in a light socket I took the wig off turned it upside down and noticed the thick clumped frizziness underneath the wig I wanted to return it at that point but the lady from wigstudio1 said I couldn t because it was tampered with imagine that well I thought maybe it could be fixed she said wash it dry it upside down then finger the barrel curls back in To make a long story not any longer this wig did not come back now I have someone trying to fix it I hate to just throw it away They lost my business

Defective wig

My first and only purchase from Wig Studio 1 was for one of my favorite brands and a style that I have worn for many years It was totally defective with hair wefts sewn into the lace front and odd hairs sticking up in the crown Unfortunately I was desperate for a new wig to wear and tried to fix it and then could not return I wondered if their source for wigs is selling them counterfeit items as this was beyond subpar for the brand I ll stick to the tried and true companies I normally order from

What a scam

What a scam You order a wig send it back and lose 50 dollars BEWARE I ll never do business with them again Purchase 3 wigs lost over 100 dollars And then charged shipping for each wig plus 8 for a shipping label on each returned item Omgoodness Wigs com is incredible their getting all my business

Epic Fail

I purchased an open box Rachel Lite by Jon Renau on March 10 2023 The website states Save up to 65 OFF all Jon Renau and easiHair styles These items are open box items in new condition with tags - my item did not meet any of the above criteria I really wish Trust Pilot gave the option to share photos in any case my wig was NOT in new condition Instead my wig had no zigzag part was VERY messy and tangled It did not smell like a new wig and a chunk of plastic on one of the ear tabs has a little piece missing I have emailed pictures and stated I anticipate an email label and full refund if they refuse I will contact my financial institution

WigStudio1 IS A SCAM

WigStudio1 is a scam You will never get a refund They will act as nice as can be while telling you lie after lie Do not buy anything from them Save yourself from the anger and frustration