Willows Reviews

Thank you for looking after Daisy

The care of Daisy by all those involved in her surgery recovery and physio therapy has been quite simply the best Thank you Alexis Kine Emma and all the wonderful staff at willows

A league of their own

Thanks for the outstanding support and prompt attention when I arrived with Ash my dachshund who was paralysed The Neurology Team are in a league of their own Only when it s vital you get the best surgical treatment for your pet you value that Willows are skilled specialists in urgent care and attention from arrival to the time you leave

Great treatment

Great treatment - we were really worried about Tilly our dog but James was excellent He was very thorough in his approach and hopefully he has now found out what was wrong with Tilly - time will tell as Tilly has now started new medication

Literally life savers

My cat was badly injured in an RTA She was referred to Willows for an orthopaedic specialist They not only saved her life but kept me informed at all stages and explained everything in detail They took such good care of her and when it was time for her discharge I was given detailed instructions about how to care for her at home All staff are really helpful and friendly The hospital itself is nicer than many human hospitals I will be eternally grateful for all they have done

Best in class

I ve taken my pets to a number of different vets over the years but Willows is by far the best I recently took my 8 year old Siamese Eli to see Sam as he suffers with a rare neurological disorder Sam was caring and compassionate and took the time to go through the various options available for Eli We decided together on a plan and Eli is now doing really well I should also add the reception team were really helpful and friendly on the front desk particularly as I last visited during COVID and they were excelling in their duty to the clients despite the difficult circumstances Thanks Willows for all the amazing work you do

SPECIALISTS THROUGH AND THROUGH

Thank you Willows for looking after my Gus when he came in to see Ortho Specialist Stephen Clarke As a Vet Professional I know the Willows has a fantastic reputation which you more than lived up to Thank you Stephen for going above and beyond and for fixing Gus and thank you to Aimee and Nic for giving Gus lots of TLC and spoiling him

First Class

Brilliant kind and friendly service from every member of staff at the Willows Archie had corneal surgery was assessed Monday and operated on Wednesay He has had eye surgery here before too so it was my decision to bring him back I knew he was going to be well looked after by the very caring staff First class service

Couldn t ask for me

All the staff we amazing and bent over backwards for us We had driven up from Cornwall and the staff kept us updated throughout the day and topped up with plenty of tea and coffee We stayed in a local hotel and picked up Barney the next day He came out tail wagging and had clearly been well looked after during his stay at Willows What a wonderful place its a shame we live so far away as we would love to join Willows vets permanently