


Based on authentic user experiences
Tiziano Ponseggi
6733 reviews
N/A
1 year ago
The sabre was broken on arrival
The sabre was broken on arrival The inside part of the rear is detached
Matt Molln
6733 reviews
N/A
1 year ago
Complete Bait and Switch
as everyone else stated its a complete scam and should be taken down glad it only coasted me 27 bucks unlike some of the other victims I ve read about but this is truly BS ChenWinJan 6 2022 11 16 PM 11 hours ago to meDear customer Thanks for your email We are sorry to tell you the pictures you provide cannot be used to confirm the information we need So could you please provide the information we need again Once we got it we will provide a satisfying solution for you Look forward to hearing from you Thanks for your cooperation in advance Kindly Reminder Please do not send the item back until we authorize the return with the returning address in the email Also the address on the package is not our returning address do never send the package to that address or we will not be responsible for the loss Best regards Customer Service Center10 jan 5th the photos i sent you that were in the package you mailed to me is exactly how it came out of the plastic bag and there was no SKU number nor was there a packing list of any type nor was there Here is the only tracking number you gave me 420501259374810914200005019272 the SKU number that was listed on your website and what was posted on my order was SKU 3NC-GJ02 that is not what was shipped to me Packing Shipping Items Solo LightsaberStyle Buy 1SKU 3NC-GJ02Price 19 99On Mon Jan 3 2022 at 9 55 PM ChenWin service henwinto wrote Dear customer Sorry to hear you are not satisfied with the item We need to confirm the item so could you please do us a favor to provide information as below 1 The clear picture to show the whole item 2 The picture can clearly see the tracking number 3 The clear picture of the SKU number which on the product package under the bar code And we will reflect the problem to our warehouse to provide a satisfying solution Please don t worry we will try our best to help you solve the problems Look forward to hearing from you Kindly Reminder Please do not send the item back until we authorize the return with the returning address in the email Also the address on the package is not our returning address do never send the package to that address or we will not be responsible for the loss Best regards Customer Service Center 10 jan 2nd Let me get this straight you advertise a 100 valued light saber at 19 and with shipping comes to roughly 27 and you ship me a 5 piece of plastic that is not even a complete saber and think this is ok and then i spend another 30- 50 to ship it back for what a refund the actual lightsaber you actually advertised and your only response of an answer is just sell it to your friends or family going out of business or not this is how you re doing business and customer service Thank youOn Sat Jan 1 2022 at 11 20 PM ChenWin service henwinto wrote Dear customer Thanks for your support and concern on our store We are very sorry to hear that the goods you received can not meet your satisfaction While according to our substantial experience it will cost you more than 30-50USD for shipping the product back to us and customers need to be responsible for the returning shipping fee If you really don t want to keep it you could send it to your friends or family as a gift or sell it to someone who like it Looking forward to hearing from you If you have any questions please feel free to contact us Have a nice day Best regards Customer Service Center 10 Dec 31st what is this i order a solo light saber with the specs and description listed and in my mailbox is something i would find in the toy isle at a wal-mart so what are you trying to pull here it does not even look like its even a complete saber im fully aware of what i paid for but this is a very bad joke here what is going to be done to correct this Dimensions and specifications as listed from website
David Taylor
6733 reviews
N/A
1 year ago
I ordered a lightsaber and it did not
I ordered a lightsaber and it did not come at all also when I try to track it it says it was not confirmed when I got the email that said it was
Samantha
6733 reviews
N/A
1 year ago
This website needs to be taken down
This website needs to be taken down Bought what I thought was a replica saba for a Christmas present After a month it arrived and it was a cheap toy that was bent Glad I used PayPal so I should be able to get my money back
Brian
6733 reviews
N/A
1 year ago
Not worth the price they ask
Not worth the price they ask sounds don t react to movement the 2 to 6 day shipping what a joke try a month or better Mattel can make better for half the price don t waste your time not sure how they have any kind of good reviews
Jerald James
6733 reviews
N/A
1 year ago
Im still waiting for it it has been 17
Im still waiting for it it has been 17 days now not very efficient on getting it out to you great for taking your money quick but not producing the merchandise
Dennis Kroeger
6733 reviews
N/A
1 year ago
I never received my item and I was
I never received my item and I was forced to use a lawyer to get a refund
Daniel Klepacz
6733 reviews
N/A
1 year ago
Buyer beware I knew better
Unfortunately I did not read all the bad reviews until after I ordered my 2 sabers I never received a confirmation but did receive my sabers One works great and the second will not charge I have reached out several times through chat email and a non working phone number No response I did get two requests for a satisfaction survey in French The address listed on website does not exist My son lives near there Return postage address is in a completely different state It least I got one working saber out of this scam Others are not so lucky Buyer beware Order 1150 Update 10 19 2021I wish I could change my rating I have sent an email almost daily They asked for a video I sent two and they acknowledged receiving it Then nothing I sent more emails and I get generic response we will forward this to the correct department I sent another email again today This time sounding more frustrating but still respectful Let s see how this is handled
Samantha
6733 reviews
N/A
1 year ago
I placed an order over a week ago
I placed an order over a week ago no response from the company I think I ve been scammed out of 250 bucks I will give them another day to respond but basically figure I ll have to get my sons present from somewhere else Beware do not buy from this website
James Lyall
6733 reviews
N/A
1 year ago
This is total scam
This is total scam The company claims to be based in the US but when the payment was processed it went through to a payment account in China I received some goods in the post but they were plastic mass fabricated rubbish that looked nothing like the sabers order that were broken and the equivalent of 1 toys Avoid this website like the plague