Withjean Reviews

IF I COULD GIVE 0 STARS I WILL

IF I COULD GIVE 0 STARS I WILL Honestly shopping from this company was such a big big big mistake the customer service team don t even listen to you completely ignore what you tell them an go by what they believe is right Customer service is basically my way or the highway I bought the Dylan Midi skirt in all white and didn t even try it on and there not refunding me because its dirty Ive told them how many times I didn t wear or try it just put my hand in it to see the material and put it back in the packaging The photos and videos online are so misconceiving Will never be shopping there again should ve read the reviews before buying Ill never be shopping from here again Avoid at all costs

Another UNHAPPY customer

Big shout out to Owners and Customer Service Manager for providing the WORST customer experience I have ever encountered in online shopping Having purchased many products from this company over the years their refund policy on the black Friday sales is appalling I purchased 2 products one of which did not fit correctly When I went to apply for a refund I received their template response that no returns on items purchased during the Black Friday event The item I want to return is part of their current range so why is a refund not acceptable this is just a rip off When I went back to dispute this the response I received from the Customer Service Manager was condescending and insincere going as far as sending me a link of the terms and conditions and stating that these are the policies that we have in place and must be adhered to Why I ask obviously a company and indeed the Customer Service Manager has the ability to change terms and conditions With 87 of the reviews giving you one star With Jean your business must be going very well for it appears you are happy to upset so many of your customers I too am another customer you have just lost luckily there are many other fabulous online brands out there that actually care about the customer service they deliver

Really poor quality bathing suit Avoid

Really poor quality I wish I had read these reviews before I purchased a bathing suit on sale for almost 90 After 3 wears the metal wire burst through the bikini top and its completely unwearable They only accept returns if you ve never even opened the items or put them on Needless to say will never purchase again and urge others not too either

Don t bother scam company

Don t bother quality is bad packaging is bad customer service awful Didn t even try on my dress as it was far too small my refund was denied due to wear and spillages which is impossible some scam going on to keep money in their company apparently fake tan all on the dress when I don t even own fake tan Need better management takes days for a reply better buying other clothes not worth the risk even if I did keep quality is no way near you

My daughter recently purchased a

My daughter recently purchased a delicate dress from With Jean After wearing the garment for several hours she laundered it exactly according to the care instructions After one wear it was ruined Not even fit for the ragbag With Jean refused to even consider a credit or a refund standing behind the excuse that the garment had been subjected to vigourous wear and tear They do not care about their customers they sell products of an inferior quality and do nothing to provide customer service to their clients Beware of this brand

It s not clear that you don t take back

It s not clear that you don t take back sale items on the productpage You need to go to the terms and conditions Because this is not common for a clothing brand I find it I find it actually misleading and really not very correctly for a big shop like withjean I would suggest to put this condition on the productpage so that everybody is warned before buying I m usually a size M 38 however this dress is way too small Now what to do with this useless dress

Terrible quality service and clothing

This company is really letting their customers down they provide bad quality clothing and their customer service is terrible I was going to order from them but after hearing of a close friends experience I was horrified at how they treated her after her dress came apart Most of their products are from aliexpress too They don t address comments instead they block and delete them which no reputable brand should do

Such a let down after so much hype

I don t understand what kind of body these guys are designing for bought the Andy dress and it was so ridiculously short they obviously purposely don t show images of the back of the dress in model shots because your butt literally pops out Brand new and only tried on can already see pulling and loose threads For the price they charge the quality and fit is absolutely rubbish I m really disappointed