Based on authentic user experiences
Rowdy Griffin
6727 reviews
N/A
1 year ago
Great in the start nightmare ending
Great in the start nightmare in the end I ordered full set up for retirement gift quick response from the staff very friendly and very helpful I approved the layout and the order and was excited After layout approved I got confirmation and it was in production I was told NO CHANGES could be made after this to the design I later decided that I wanted to order a black silk bag they responded and got my approval to add the bag onto the order In that same email they slid a change inverting all the font which I didn t want I got this in the mail and now you can t read the damn thing Emailed to have it corrected and nothing but standard run around BS No we will not correct it it s all your fault so on and so on So now instead of a retirement gift I have a piece of junk that can t be read Do your self a favor and stay away find a different company that might actually respect the wish of paying customers
Wm
6727 reviews
N/A
1 year ago
Believe the bad reviews
Believe the bad reviews They shipped incorrect items I was quite rudely told their shipment was correct and I was wrong If they ship you the wrong item you pay for return shipping restocking fee and shipping on the replacement It is your word against theirs Take a look at the other reviews here about incorrect orders shipments and shipping times Take a look at what others have said about their customer service Never again
Renee Amos
6727 reviews
N/A
1 year ago
I want to thank you and I will shop
I want to thank you and I will shop here again
Matthew
6727 reviews
N/A
1 year ago
Great
These guys are primarily an importer and reseller of European made gear I recently had a problem with an order placed with them where the manufacturer had messed up some of the custom features The resolution took some time due to the manufacture dragging its feet but eventually I received my order at a significant discount as well as 50 worth of free gear The customer service is normally great but when contacting them keep in mind it is a tiny business I ve only ever interacted with two people in all my years of business with them I m pretty sure the total staff is less than 10 people
Edward
6727 reviews
N/A
1 year ago
Great Company
I think that Purple Heart Armory is a great company I have always received top quality products from them Never once have I been disappointed Delivery time is reasonable and their customer service is prompt and thorough
