Louise Pugh
N/A
I ve seen the negative reviews below
I ve seen the negative reviews below and can only comment on our experience with Y and Y Management and Avon Ground Rents which was excellent We ve just sold our apartment in Denison House and found the concierge team superb throughout our time here always going the extra mile for the tenants and very friendly Adam Azoulay was fantastic throughout our recent sales process supplying everything we needed by return of email which made a massive difference to closing our sale on time Even our solicitor commented on how easy the process has been with both our freeholder and the management company relative to most she has to deal with Consequently I wanted to leave a review to show our appreciation for their help throughout the past four years
Vishal Rai
N/A
Only positive things to say here
Only positive things to say here Fantastic service and extremely supportive Adam Azoulay has been easy to communicate with punctual and professional Thank you
Jonathan
N/A
Good team to work with
I have always had a good working relationship with YY and pleasant experiences in my dealings with the various managers that have looked after Millennium Harbour during my many years there My wife and I bought there in 1999 as one of the first owners of the superb penthouses which were unfinished at that time and moved out only recently It s a great location with lovely views and we already miss the apartment and all that goes with it
Michael Davies
N/A
Great management company
Great management company very responsive always on-hand to help if could give 10 stars I would in these very challenging times with the stamp duty deadline and Covid restrictions Adam Azoulay has been exceptional thank you for all your help and support
issa
N/A
I have had an extremely negative
Absolutely awful Zero stars would be better Unhelpful untrustworthy rude and aggressive
Siobhan
N/A
Awful the absolute worst management company ever
Everyone please look at this website blog that somebody has started on this awful Company run by dishonest people Go to this website eagerstates com
Chantal Corstorphine
N/A
Question every invoice
I have had an extremely negative experience with these individuals Regrettably they are the management company for my block of flats The service charge has consistently increased each year to an unreasonably high level Furthermore their behavior is intimidating as they resort to threats of legal action if payments are not made immediately I sincerely hope to avoid any further involvement with this family-run business as I have serious doubts about their integrity
Nosheen Mushtaq
N/A
A dreadful company on so many levels
The worst management company ever Every year there are significant increases in service charges and overspends This company runs solely to rob leaseholders in any manner possible A lot of the costs of running the building are to associated companies at greatly inflated rates We can t even change basic things like our energy provider We are trying to obtain the right to manage our building and they ve appealed every step of the way to stall us so they can continue to charge us more money I cannot wait until we are free but yet they are still persisting to take what they can get before that happens Reading the other reviews alone also demonstrates their disdain towards leaseholders My name is real this review is real Stay well aware from Y Y and any of their network of management companies Eagerstates Triple Rose
Danielle
N/A
Bunch of clowns
Question every invoice Offer to pay a that is the law but only on the prefix they supply all invoicing and accounts If they use Clever Energy for utilities I guarantee you the bill is hyper inflated We have asked for breakdowns on calculations and they refuse to provide any plausible information to back up their bills We have refused to pay and look forward to our day in court They cant penalty charge you if you Ofer to pay They cant charge their legal fees on you if you have valid cause They must provide valid proof on all invoicing They are the worst of the worst
Anna -Dance square
N/A
If it were possible to give negative
A dreadful company on so many levels Many of their reviews here consistently reflect the same issues These reviews seem consistent and genuinely reflective of Y Y Management based on my experience of several years Basic maintenance and upkeep is often performed untimely and badly It doesn t matter how many times you remind them But this is the mere tip of the iceberg compared to the points I really want to make The local Fire and Rescue Service identified several different risks to life categorised red risks back in January 2022 Many of these are still outstanding on 8th March 2024 This is quite disgraceful irresponsible and inept Concerning one of fire red risks they have colluded with one of the co-companies operating under the same lease to physically barricade residents car parking spaces to prevent owners from gaining access to own parking spaces This was done without any consultation alternative arrangements being made and is illegal I thought we were living in a democracy They behaved like gangsters The parking spaces remain barricaded after 16 months and it causes residents great inconvenience on a daily basis During this time and concerning such an important matter there has been NO communication or provision of updates There is no sign of a resolution either It is farcical as are Y Y Management Ltd These issues are exacerbated by the fact that the account manager - Adam Azoulay - is completely incompetent and has no idea about customer service or project management The only thing he does efficiently is to send out invoices 6 8 weeks ahead of time I base this whole assessment on several years of his poor performance incompetence Judging by the lack of progress on the risk to life fire risks identified by the local Fire and Rescue Service there would seem to be no respect for life either It doesn t get any more serious than that I wonder how quickly these issues might get resolved if Y Y personnel had family residing in this block 2 years 3 months have elapsed from the publication date of the Fire and Rescue Service report and stuff is still outstanding Gurvits the laughable Managing Director lives on another planet in a parallel universe He is clueless and continues to defend his staff and the service they provide when the facts bear out the complete opposite And on such serious levels Gurvits is completely deluded and unconscionable away with the fairies That s probably why this company is vilified by so many reviewers If there wasn t some spurious and dodgy relationship with the Landlord I m sure he and Y Y Management would be out of a job Y Y s operating model is based on pure greed Least effort for most money Good Customer Service is not something they understand or want to subscribe to If you have a choice please avoid them My only hope is that they go into liquidation soon I would give them no stars if I could