Based on authentic user experiences
Raseem Deepee
7863 reviews
N/A
9 months ago
I received a WhatsApp from them to say
No star waiting emirates id more than 2 months
Nisha
7863 reviews
N/A
9 months ago
I wish I could give them 0 stars as
I received a WhatsApp from them to say my EID was ready for collection delivery and an address was given for the delivery It asked if I wanted to change the delivery address which I did so I went through the process of adding my home address and the location map as requested which was confirmed by them and yet they delivered it to the first address which I then had to drive to to collect it in person What is the point of asking if you want to change the address and confirming it if you re just going to deliver it to the original address I will never select to use Zajel as a courier service again if I have the choice The supervisor that called me also refused to admit that they were at fault Livid
Hannan Kamal
7863 reviews
N/A
9 months ago
Worst courier service ever
I wish I could give them 0 stars as this is the worse courier I ve ever come across No one should use them for delivery of important or time sensitive documents Been waiting for my EID since start of the week and despite many calls and courier being out for delivery there have been no attempts and no calls from the courier I think they just send the message stating its out for delivery but the package just sits in their hub I had to call them several times and got different responses contradicting each other Unfortunately due to delay in getting my EID card its causing unnecessary inconvenience and therefore the gov departments should never use Zajel for delivery of important documents
Cristina Stirbu
7863 reviews
N/A
9 months ago
Hello ZAJEL
Worst courier service ever It takes them more than 4 days to deliver sensitive national document The call center agents sound very mechanical lying while at it that your package has been dispatched and in real sense it hasn t left the branch As I write this still haven t received my EID document
Prie
7863 reviews
N/A
9 months ago
It s the worst service ever
Hello ZAJEL Don t keep others Emirates I d so long do your job properly and train your staff to be polite and more active worst service please do the delivery accordingly please guys don t use this delivery service anymore
sachin suresh
7863 reviews
N/A
9 months ago
Most pathetic services of Zajel courier in UAE
It s the worst service ever They said your shipment will be came on Wednesday till now I didn t get the item It s my Emirates id also I need the item urgently every day checking on their tracking system it s shown as within 3 working days the item will deliver The 6 th working days is almost done
Sangam Tamang
7863 reviews
N/A
9 months ago
Emirates ID delivery
Most pathetic services of Zajel courier in UAE Zajel courier is supposed to manage the deliveries of important docs like Emirates Id and it is very frustating to keep following up on the documents for past one week with no solution No senior manager is bothered to even call back and listen to the customer grieavances I have been continuously calling Zajeel about the status of my Emirates ID supposed to be delivered 7 days ago and everyday I am being told the same thing - Your shipment is out for delivery and you will receive it tomorrow BUT TOMORROW NEVER COMESMy impt tasks are on hold as as I am still awaiting Emirates Id to be delivered This is totally unacceptable and serious action should be taken against Zajel Courier company on account of negligence and lack of responsibility
shahbaz hameed
7863 reviews
N/A
9 months ago
Worst courier in Dubai
Very worst courier service provider no communication for delivering parcel have received message for delivery 2 days back but so far no one deliver the package
Zahra Imran
7863 reviews
N/A
9 months ago
Worst worst worst this is a most
Zajel is by far the worst courier in Dubai The only reason they get to deliver documents for ICP is because they are owned by Investment corporation of Dubai Get it together Dubai If you are going to be monopolistic and choose your own courier services make sure at least they do a proper job Otherwise allow companies who actually know what they are doing to deliver people s documents
Prashant S
7863 reviews
N/A
9 months ago
Zajel-Worst Pathetic experience
Worst worst worst this is a most unprofessional courier Delivery person doesn t not abode to time and my Emirates ID imp document is delayed because of silly excuses from delivery guy He forgot to come to and deliver my courier I have to wait all day to get such important document Do not trust this courier Fyi I wouldn t want to give one star
