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Zedify Reviews

Sustainable and Zero Emission Delivery Services | Zedify

zedify.co.uk
3.97
88 reviews
Great Rating
Based on 88 user experiences

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Rated 3.97 out of 5 by 88 customers

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AI Review Summary Based on 88 reviews

Overwhelmingly positive reviews highlight Zedify's reliable, friendly, and eco-friendly delivery service, with many noting on-time performance and helpful customer support. Some negative reviews cite incorrect deliveries, tracking issues, and poor communication, though these are less frequent. The company is frequently praised for using sustainable bicycle delivery and going above and beyond for customers.

What customers love
  • Helpful customer service
  • Friendly couriers
Common concerns
  • Poor tracking system
  • High pricing

Last updated 3 months ago

M

Zedify has always been a reliable

Zedify has always been a reliable delivery company and I have really enjoyed receiving my HelloFresh deliveries from them Drivers are always genuinely nice and helpful people with a great attitude for top customer service I would happily recommend Zedify
T

We love Zedify

We love Zedify They are reliable accommodating and amenable when we are late Prices are reasonable for what they do and we love their ethos
J

A great experience

Vanessa was especially helpful and responsive She kept me informed at all times and was a joy to deal with
L

5 Stars - Great Service

I had put the wrong address down for a parcel and Vanessa was very helpful with having it delivered to the correct one for me She was very patient and made sure it all went smoothly 10 10
L

Brilliant friendly customer service

Brilliant friendly customer service from Rob when I needed to change delivery address on ZARA parcel that was already out for delivery So quick easy
Z

I felt delightful already with the idea

I felt delightful already with the idea my order will be delivered such a sustainable and green way and felt even better when I received my grubby box in time and handled with care Also very friendly service Well done
M

By far the best courier ever

By far the best courier ever Never any single issue and always before schedule extremely courteous as well
C

Great Support

After some confusion with the driver the customer service was very quick to reply and went the extra mile to help me out Particular thanks to Vanessa for her help
A

A very happy small business Zedify customer

I have been using Zedify Brighton for my small business for over three years now and my experience with them throughout has been nothing short of excellent They are extremely responsive to queries with fantastic customer support and all of their drivers are wonderful - they are genuinely friendly truly care about providing a reliable service and ensuring that whatever they transport arrives at their destination s intact and on time Tim Josh Minesh and the rest of the hub team continue to do a brilliant job kudos to them and I look forward to continuing our relationship with Zedify for years to come Thanks folks
C

He came back when I was home a bit later

He called when he arrived to my address but I was in a vet appointment still which went on longer than I was expecting He was happy to wait half an hour he took his lunch break in the time which was so helpful

About Zedify

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