Zox Reviews

ZOX

3.58
139 reviews
Great Rating
Based on 139 user experiences
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M

I ordered three bracelets

I ordered three bracelets Two to one address and one to a different address There is no information under tracking info and I ve reached out to customer service and heard nothing
J

Terrible Delivery

I ordered a package on the 6th of Jan 2023 and they told me it will be delivered by the 16th Its already the 29th and still no updates i tried getting in contact with them since the 25th but i havent received any response yet absolutely terrible service
B

Your customer service is nice but your

Customer service is nice but your delivery system of using DHL is awful They are unreliable and slow They ve lost 3 of my orders with you
D

There is no way to reach this company

There is no way to reach this company except by email and they don t respond for several days I ordered several bracelets and not only did I not receive the ONE I needed it was delayed by two days and wouldn t have arrived in time for their attended event anyway After emailing them about them missing item I finally received a response to send an picture of what I did receive So a picture of 13 unopened bracelets to show I didn t receive just one Really And now I have to wait another 3 days for them to maybe to finally send out the one that is missing Horrible customer service in my opinion especially after I already explained that I didn t receive the one I really need for my daughters birthday and asked them to send it as soon as possible
N

It has been almost two weeks and my

It has been almost two weeks and my package has not shipped yet I do not even have a tracking number to see where it is at I m starting to think this whole thing is a scam and if so I d gladly like my money back The estimate time was 5-7 business for the whole delivery process so I m unsure why it s been almost double that
J

Never recieved

Never recieved Contacted to get replacement Never heard back I m still getting the tracking in late someone will be in contact with you When
B

You will never receive your items or response

I wouldnt order fromZox They send out multiple fake shipping notices but when you check the tracking it just says that shipping label was created but item has not been received They don t actually send it out When you try to contact Zox you get no response Ive been waiting almost 2 months for my items I believe this is a fake company stealing money
D

No shipping movement until I

No shipping movement until I complained No way to communicate with ZOX directly if you want them then you either leave a message or email I EMAILED AND STILL GOT NO ANSWER I still don t have my item- although it says it s in transit and it should have already arrived yesterday and it s somewhere in Texas I live-in PA and right now it still says it has not been given to USPS I would never order again Not one person cared enough to reach out ETA The lies in the response from ZOX is now exactly why I will never order from them again I did nothing wrong but order but you wanna blame someone for missing an email you never sent - really funny on your part
M

Watch bands too big

After using the size guide for watch bands I bought the large When I got it it ended up being too big so I was offered an exchange but I had to pay the shipping for both the new band as well as to return the old one I got the small band in and it too is too big for my wrist I m a 39 year old man of average weight Now I need to return the product but will have spent as much in shipping between the two bands as I spent on the product in the first place The support team was helpful it s just the bands don t fit and returning exchanging is expensive
J

No customer service at all

Ordered 5 bracelets 11 days ago now 25th November have tried emailing but no response Tells me it s ready to ship Royal Mail 48hour delivery but still not with Royal Mail Was for a birthday that is now passing I don t know what else to do Hoping they respond soon if I get the great customer service others have I d happily change this review

About Zox

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Frequently Asked Questions

Zox is a Los Angeles-based digital studio that specializes in integrating brand strategy with web development. It provides comprehensive services focused on two core pillars: Brand Strategy, which involves defining a brand's narrative, visual identity, and market positioning, and Web Development, which involves building custom, high-performance websites with modern design and robust user experience (UX). The studio aims to create cohesive and effective digital presences for businesses.

Zox is headquartered in Los Angeles, California. Its official website is accessible at the domain zox.la, which serves as the primary platform for learning about its services, philosophy, and viewing its portfolio of work.

Zox operates on a philosophy of clarity and collaboration. The studio emphasizes transparent communication and a partnership-driven process, working closely with clients from the initial discovery phase through to launch and beyond. This approach is designed to demystify design and development, ensuring clients are informed and involved at every stage of their project.

Zox's client focus includes a diverse range of businesses, from emerging startups to established companies across various industries. The studio works with organizations that recognize the importance of a unified and strategic digital footprint and seek a partner to translate their brand vision into an effective online experience.

Zox follows a structured development process that typically includes four key stages: Discovery & Strategy, involving in-depth analysis of client goals and the competitive landscape; Design & Prototyping, where visual concepts and interactive prototypes are created; Engineering & Development, building responsive and secure websites using modern frameworks; and Launch & Optimization, managing deployment and providing guidance on analytics and ongoing performance.
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About Zox

Zox: A Digital Studio for Brand Strategy and Web Development

Zox, accessible at zox.la, is a Los Angeles-based digital studio specializing in the intersection of brand strategy and web development. The company positions itself as a partner for businesses seeking to establish a powerful and cohesive digital presence. By focusing on the synergy between a brand's core identity and its technical execution online, Zox aims to create websites and digital experiences that are not only visually compelling but also strategically sound and effective in achieving business goals.

Core Services and Philosophy

The website clearly outlines a dual-pillar approach to its services. The first pillar isBrand Strategy. Zox assists clients in defining and refining their brand's essence, including its narrative, visual identity, and market positioning. This foundational work ensures that every subsequent digital decision aligns with the brand's overarching story and objectives. The second pillar isWeb Development, where the studio brings these strategic concepts to life. They focus on building custom, high-performance websites that are tailored to the client's specific needs, emphasizing modern design, user experience (UX), and technical robustness.

Zox champions a philosophy ofclarity and collaboration. They emphasize the importance of transparent communication and a partnership-driven process, working closely with clients from initial concept through to launch and beyond. This approach is designed to demystify the design and development process, ensuring clients are informed and involved at every stage.

Portfolio and Client Focus

The studio's portfolio, showcased on the site, features a diverse range of projects, indicating experience across various industries. The work displayed typically highlights clean, contemporary design aesthetics combined with intuitive functionality. While the specific client list may vary, the portfolio serves as a testament to their capability in handling projects that require a seamless blend of creative branding and sophisticated web engineering. Their client focus appears to be on businesses, from emerging startups to established companies, that recognize the critical importance of a unified and strategic digital footprint.

Technical Expertise and Process

Zox demonstrates a strong command of modern web technologies and best practices. Their development process likely encompasses:

  • Discovery & Strategy:In-depth analysis of client goals, audience, and competitive landscape.
  • Design & Prototyping:Creating visual concepts and interactive prototypes to define the user journey.
  • Engineering & Development:Building responsive, fast, and secure websites using current frameworks and standards.
  • Launch & Optimization:Managing deployment and providing guidance on analytics and ongoing performance.

Overall Impression

The zox.la website itself functions as a primary case study for the studio's capabilities. It features a minimalist, focused design that prioritizes user navigation and clearly communicates the company's value proposition. The content is concise, professional, and directed towards decision-makers looking for a comprehensive digital partner. In summary, Zox presents itself as a strategic resource for businesses aiming to translate their brand vision into a superior and effective online experience, leveraging both creative insight and technical proficiency from its base in Los Angeles.