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Published Dec 15, 2024
My order was delivered late and not as
My order was delivered late and not as the dimensions supplied Having ordered a Bespoke splash back for a clients kitchen from this company i must say that both myself and client were very disappointed with the lack of service and attention to detail upon our order When ordering we were told delivery would be ten days arrived three weeks Having allowed for tolerance in our measurements the item was supplied oversized in one area and had radii added to which we were not made aware of when the initial dimensions were forwarded for pricing This all added up to the item not fitting as expected Upon contacting the company to explain the product was not as ordered a rather short email reply basically saying either reorder with bigger tolerances gaps or make this fit Luckily we have experienced guys and after hours of work managed to make this work to our clients satisfaction with no thanks to this company I would not recommend this company at all please look elsewhere and save yourself time money and an unhappy client waiting for there product to arrive