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Published Dec 25, 2023
Just Dispute the Charge - It isn t worth the customer support effort
I have bought software from 3 different companies that use paddle net and the annual auto renewal goes like this 1 software company gives you a warning email saying they are going to charge your card in a week for an auto-renewal 2 You respond and say to cancel They respond with we don t handle subscriptions talk to the paddle bot You talk to the bot and it says I don t handle cancelations You need to talk to software company Would you like me to send an email to them for you 3 You never hear back and your card gets charged a day early they are European I m going to do a chargeback this time I m sick of this scam