site is fraud

They really need to put something on their site letting you know that your ordered package won t come to you with any haste whatsoever I ordered something Was told it d be at my house a few weeks later Well those few weeks later came And the package hadn t even moved Not even packed Not even sent I had to harass customer service to even get an answer Which was the same exact email sent to me 8 straight times The first email confirming the order even gave me a whole different order number I don t know who or how many people are running that site But it needs to be shut down You re gona charge me out the ass for bootleg products AND use the cheapest form of mail so that it takes months to show up Good thing i didn t buy this as a gift otherwise it would have been late Nobody wants to help when you reach out They choose from a small list of draft emails to send back to you when you re not happy All i can say at this point is i hope I get what I ordered because returning refunding is probably not even possible with these people