ONE STAR IS THE LOWEST I CAN RATE

ONE STAR IS THE LOWEST I CAN RATE STILL TOO HIGH FOR THIS COMPANY I WOULD NOT EVEN RECCOMEND THIS COMPANY TO MY WORST ENEMY DISGUSTING SERVICE THEY CONSTANTLY PROVIDED US WITH MISINFORMATION THERE ARE HIDDEN COSTS THAT WHEN THEY CANNOT PROVIDE THE SERIVICE AND HAVE TO REFUND THE INITIAL DOWN PAYMENT THEY REFUSE TO REFUND THE IN OUR CASE THE 360 00 0F WOOD THAT THEY INSISTED WE BUY SO THAT THEY COULD DRIVE ON GRASS NEXT TO OUR HOUSE YOU MAY THINK THAT THIS IS AN OK THINK FOR THEM TO REQUEST BUT AT NO POINT DID THEY TELL US THAT WE WOULD NEED TO FORK OUT THIS EXTRA MONEY IN FACT WHEN THEY CAME OUT TO DETERMINE WHERE THE HOT TUB WAS GOING BILLY FROM HOTSPRING WORLD NEAR DOBBIES IN PETERBOROUGH TOLD US THAT THERE WOULD BE NO PROBLEM WE WERE AT NO POINT TOLD THAT THERE COULD BE A PROBLEM WITH GETTING THE HOT TUB INTO THE COUNTRY BEAUSE THESE SUB PAR RUDE AND USELESS STAFF TOLD US WE WOULD HAVE IT BY NOVEMBER AT THE LATEST WHEN WE PURCHASED IT LAST AUGUST EXCUSE AFTER EXCUSE AND HAVING TO CHASE INFORMATION THAT SHOULD HAVE BEEN PROVIDED INCLUDING WHERE IS OUR ORDERED HOT TUB THEY MOVED THE DATES SO MANY TIMES THAT EVENTUALLY WE HAD NOT TRUST IN THE COMPANY AND WERE LEFT WITH NO OPTION BUT TO CANCEL AND BUY FROM A REPUTSBLE COMPAINY WE FOUND ABOUT AND PURCHASED THE WOOD WHEN WE WERE TOLD THAT THE HOT TUB WOULD BE DELIVERED BY 12TH MARCH A DATE THAT THEY ONCE AGAIN CHANGED TO MAYBE APRIL AND WHEN CHALLENGED I WAS TOLD THAT WE SHOULD BE GRATEFUL BECAUSE SOME PEOPLE ARE HAVING TO WAIT A YEAR OR MORE WE ARE 360 OUT OF POCKET AND I HAVE JUST SPOKEN TO THE MOST RUDE MAN WHO POINT BLANK REFUSED TO REFUND ANY OF THE COST FOR THE WOOD WOOD THAT BILLY TOLD US THE COMPANY SHOULD HAVE PROVIDED TO BE CLEAR WHEN WE PURCHASED THE HOT TUB WE WERE NOT TOLD WE HAD TO WAIT FOR IT TO BE IMPORTED WE WERE NOT TOLD THAT THEY DO NOT DELIVER THE HOT TUBS WE ARE 360 OUT OF POCKET AND WE WERE NEVER IN RECEIPT OF THE HOT TUB THAT SHOULD HAVE BEEN DELIVERED LAST NOVEMBER AT THE LATEST AT NO POINT WERE WE TOLD WE HAD TO WAIT FOR IT TO BE IMPORTED UNTIL FEBRUARY THIS YEAR WHEN WE WERE TOLD IT HAD DOCKED HENCE THE MARCH DELIVERY DATE YOU MAY THINK THAT DUE TO THE PANDEMIC WE SHOULD BE PATIENT BUT THIS WAS ORDERED DURING THE PANDEMIC SO THE PROMISED LATEST DELIVERY DATE NOVEMBER 2020 WAS GIVEN IN FULL KNOWLEDGE OF THE CURRENT CLIMATE