Delivery nightmare, order cancelled

1.0 ★ Critical
W
William Davies ·
Company Rating on RatingFacts
3.6 / 5
All Toolstation Reviews (142)
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1.0 ★ Critical
Published Oct 02, 2026

Delivery nightmare, order cancelled

Ordered a wet room screen with two‑day delivery. Got a refund notification saying it was damaged in transit, but they never re‑ordered a replacement. Called support, they said they'd sort it but nothing happened. Won't use the delivery service again.
Critical Review delivery failure damaged in transit no replacement poor customer support order cancelled

About Toolstation

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Toolstation
toolstation.com
3.6
142 total reviews

About the Reviewer

W
William Davies
Consumer Reviewer
Reviews published: 27
Member status: Active Contributor
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