“
Published Oct 02, 2026
Refund still missing after weeks
Returned a pair of boots on 3 September and got a confirmation email. It’s now 28 September and the money hasn’t shown up (I’ve chased three times). Each reply is a generic template that doesn’t address the case. I’m about to open a dispute with my bank.
Critical Review
missing refund
slow refund
poor customer service
generic replies
escalation threat