Reviews by William Morgan
Real customer experiences and verified feedback.
Easy booking process
The online calendar let me pick a slot instantly.
Positive Experience
easy booking
online calendar
instant slot selection
booking process
user-friendly
A gift my dad liked
Ordered the saint pendant for my dad and it arrived this morning. The detail looks crisp, and the chain has a decent weight without feeling bulky.
Positive Experience
gift purchase
crisp detail
chain weight
saint pendant
dad gift
Will order from here again
I found a good range of brands and the delivery updates were useful. Mine came a day late, which was annoying, but everything was well packed and exactly what I ordered.
Positive Experience
good brand range
useful delivery updates
late delivery
good packaging
accurate order
Charger failed after weeks
Charger died after three weeks and the replacement they sent was the wrong voltage. I emailed twice and got zero reply (not even an auto response). The unit itself is okay when it runs but the support is useless. Will not recommend
Critical Review
charger failure
wrong voltage replacement
no email response
poor customer support
not recommended
Friendly service at the Leeds showroom
the showroom feels spacious and the lighting makes the fabrics look true to colour. Dale helped me find a leather chair that was on sale and the paperwork was simple
Positive Experience
friendly service
spacious showroom
accurate lighting
helpful staff
simple paperwork
Our new bathroom looks brilliant
Lewis and Tyler fitted a shower and basin this week. I was nervous about choosing the layout, but they measured everything twice and pointed out where a small change would make the room easier to use. They arrived on time each morning and cleaned up at night. The final result looks great and the water pressure is much better than in the old bathroom. Thanks to both of them for taking care with it.
Positive Experience
professional installation
punctual
tidy clean-up
helpful layout advice
improved water pressure
Ricky sorted the inverter issue
had a fault flagged on the monitoring app and they booked Ricky for Tuesday. He explained the problem in plain english which I appreciated and had it running again in under an hour.
Positive Experience
inverter repair
clear explanation
fast repair
monitoring app fault
technician service
Skin care order arrived quickly
I found a moisturiser I’d been looking for at a better price here. Checkout was simple and the parcel arrived in two days, properly sealed. Very happy with the product and the service.
Positive Experience
fast delivery
good price
easy checkout
secure packaging
product satisfaction
wrong items and a long wait
ordered through the app for collection and turned up at the stated time, food still wasnt ready for another 25 minutes. When it did arrive they had missed off the biryani and put in plain rice instead. The chicken tikka was fine, ill give them that, but I had to go back the next day to get what I paid for. Counter staff were apologetic but it didnt save dinner.
Critical Review
long wait
wrong items
missing biryani
apologetic staff
chicken tikka fine
Reliable delivery every time
always on time with the freezer van and the driver rings ahead. dogs go mad for the beef complete
Positive Experience
reliable delivery
on-time delivery
driver communication
dog food quality
beef complete
