Excellent and friendly service

I had my existing ADT alarm system updated with the help of a friendly engineer called Walid Gamhiouen Walid was a breath of fresh air pleasant and delivered top tier service Due to a technical issue through no fault of his own he was unable to complete the job on the scheduled installation day which meant he had to come back a few days later once customer service had resolved the issue on their end - all the while Walid kept me updated on the process and ensured me he would return to finish the job True to his word he returned a few days later to complete the works and even though I was familiar with the ADT system Walid insisted on walking me through the various features on the app which I appreciated Once again I have been impressed with the level of professionalism received from ADT engineers and would not hesitate to recommend their services in the future Thanks Walid You re an asset to the company