“
Published Dec 22, 2023
I called Optimum to cancel my services
I called Optimum to cancel my services at 8 30 AM today because the price for internet and cable keeps going up Today was the first day of my billing cycle They stayed I would be responsible for paying for the entire upcoming month and they would not shut down my services until the end of the month My request was they shut down services today or tomorrow I had been with them 7 years snd they kept raising prices They tried to offer several packages to keep me with them I declined still refusing to shut off my service until Dec 20 I wanted them to prorate my bill but they refused I am very unhappy with this policy I am not the only person in my neighborhood this has happened to