bad web site

Because the customer service not replied correctly my question and their web site service is very very bad nothing works in their web site The most illogical thing is that I can t even send 1 USDT to my Binance account even though I have 0 4 ETH swap button on the website does not work wallet connect does not work although there is 0 4 ETH in the account it is said that you cannot make any transaction without 1 ETH this site raises suspicion with these transactions there is USDT in the account but when you want to make a swap ETH is requested again 0 4 ETH in the account is not used what is the purpose here the website needs to be revised so that users can make more active and realistic transactions or if it is a suspected fraud site it needs to be closed so that more people are not victimized There are links to download this application to the phone as google play and apple store but they do not work also I also sent an explanation e-mail to the e-mail address on this site but they did not respond positively or negatively