I changed my review to 5 star from 1 star

I previously gave 1 star because of a wrong size item and lack of response to my emails I have changed to 4 stars because they contacted me back and resolved my issue by offering to send the correct size and advising I could keep the one sent in error because the returns link wasn t able to offer a satisfactory way of returning the item I think they have done the fair a right thing in resolving it in the way they have I wanted to give 4 5 stars because 5 stars should be for outstanding service with no issues but because they resolved it in the way they have offered to I thought it only fair to round it up to 5 stars rather then round it down to 4 stars If your going to complain I feel it s only right to give a company positive feedback when they resolve the issue If your a customer reading the reviews I wouldn t be put off by the rating they have got Overall because in my experience they have acted in the correct manner once it s been escalated to the right person Like any business including my own there are mistakes that happen and if they do the right thing it s important to put the record straight I will use this business again I m just hoping they fulfill there offer and if they don t I will I write another review that will reflect my experience If this review is still up then it means they have resolved my issue with a satisfactory out come It s important to give credit where it s due