First class service for new tenant

I needed to rent quickly for work away from home and was able to arrange a viewing of properties in Edinburgh within 1 day of seeing them on the website It was really helpful to be able to meet the DJA rep Lauren at the first property having received the text confirmations of the appointment and then really reassuring that she was at the first flat ready for me to view 10 mins beforehand She then went to the second apartment with me I had some questions about one of the properties which she texted the answer to in less than an hour after the viewing Having decided to go ahead with the second flat I was transferred to Micael in the Tenancy Progression Team who sent everything I needed to log on to the Goodlord site and go through the checks to confirm my status and financial suitability In less than 5 working days from start to finish everything was agreed and the lease signed- all online Micael then went the extra mile and changed the time of my meeting at the flat to pick up the keys to suit around meetings I had on that day As a prospective tenant this was a first class service from DJA