Scam enterprise false photo and description no refunds

Basically a complete scam I ordered the German leather jacket after having carefully studied the size charts they provided waiting excitedly I even paid the extra tenner for insurance It arrived after about a week and I it was basically made of such terrible and thin material it wont hold shape is completely different from the size chart measurements two people could stand inside the body of the coat Stitching and buttons absolutely poor It is i would say a very bad reproduction of the jacket in the photo tackier than a Child s plastic Halloween costume I paid 70 or so in all The trouble happened when i contacted them They say they do not do refunds only exchanges Despite the EU and UK law stating that a customer is entitled to a refund for 14 days without reason or a longer period with a reason They ignored three emails from myself regarding the refund and are basically trying to hang me out I ll have to report them to all the relevant authorities for this but first i advise you to not make the mistake i made in taking a chance Their photos do not represent their products Through searching I have found that they are a Chinese company who use many different trading names and websites to basically pull this kind of stunt in conning people and refusing to give refunds or exchanges They ignore all correspondence asking for return labels Payment is made to china your items take a long time to arrive and what arrives is not at all like what you ordered Literally worst experience I have ever had shopping