At the beginning very good to get your

At the beginning very good to get your money out of your pocket then once the markets take a turn they tell you they want to close your account and will not give a reason only this see the email i stand to lose 5k due to markets are down i have complained to the FCA and the Financial ombudsman You are unable to talk to anyone the people on that chat cannot resolve anything and the take one week to reply to emails or ticket request The platform looks easy and nice to use what is it worth losing your money with the reason given Thank you for your reply Upon review of your accounts details it has been decided by management that according to our latest customer acceptance policy we cannot continue to offer our services to you We are not at liberty nor required to share further information as to the reason of the closure The ability to offer our services to you is separated from the trading outcomes Any losses occurred in the account were due to movement of the market against the open positions and not due to eToro s actions We will proceed with the refund of the remaining balance as soon as possible and this account will be terminated Your cooperation and understanding are greatly appreciated Kind Regards LizaeToro Customer Service