Do not buy contact with Armarex

The story begins when i ordered Tri-Sling Bag from Armarex There is nothing pleasant about the expreience i had To start with Customer Service - they basically do not have it at all Do not try to even contact them this is worthless I was promised to get an update on my order by the end of the week but today is Wednesday evening and I have no response whatsoever They reply so slow and or they just do not reply at all I have sent like 3-4 messages by now and still no response I have been waiting for over 3 weeks to get my bag which I still do not have from UK to Europe The tracking last updated on 2nd of September today is 17th of September Somehow the package was in Malaysia package destination is Estonia which is crazy I contacted them and they promised to resolve this issue or send me a new bag if my package was lost but I am still waiting with no updates or information about my order This is the most rude and unpleasant expreience ever If I could I would give this review 0 stars Do not buy from them if you are extreamly lucky to get your package