Not a pleasant experience

Beware the after hours call My neighbor smelled propane leaking from my 250 gallon tank Suburban originally set up my tank with a new regulator and gauge about 7 years ago I found the leaks with soapy water and turned off the valve I don t know why Suburban felt it necessary to come out after hours when I called them but they did and I had no idea I would be charged nearly 3X the normal service call fee 255 If they had informed me of this I would have told them to wait until normal hours At the end of the day all the service rep did was turn on the gas perform the same leak check I did then turn off the gas Total value of this service 0 I asked to have the charges reduced but they would not accommodate so I paid the bill and closed the account All of this was no surprise once I found out they are a California based company I will be engaging one of the many Texas based outfits going forward for tanks at two locations in the Texas Hill Country By the way I m also not surprised to see that the vast majority of feedback about this company is rated 1 star and that s probably being generous as I don t believe 0 stars is allowed