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Published Mar 19, 2025
Extremely frustrating and harrassing experience
I ve been receiving multiple calls a day from Assurance Protect in Swansea often from different numbers Despite repeatedly asking them to stop calling the calls have only increased in frequency sometimes as many as 3 or more calls per day This has become harassment and it s incredibly frustrating to feel ignored after I ve clearly stated that I don t wish to be contacted Most recently I spoke with a staff member and requested to speak with a manager in order to have my number removed from their call list However after agreeing to connect me with a manager the staff member put herself on mute and eventually hung up on me which only adds to the frustration and sense of being disregarded I thought UK-based spam call centres were a thing of the past but unfortunately it seems this company is an exception I urge them to respect people s wishes and stop these unwanted calls immediately If the calls continue I will be forced to escalate this matter further