1-hydroponics Reviews

Esoteric Hydroponics

1-hydroponics.co.uk
4.69
13 reviews
Excellent Rating
Based on 13 user experiences

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Rated 4.69 out of 5 by 13 Happy Customers

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7.7%
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AI Review Summary Based on 13 reviews

Customers report very fast delivery and excellent, responsive service. Product quality is frequently described as outstanding and great. Some mixed-up orders were resolved effectively by helpful staff. The few complaints mention damaged goods from rain and one instance of outdated items. Overall, experiences are highly positive with strong recommendations.

What customers love
  • Fast delivery
  • Helpful staff
  • Great product quality
  • Effective resolution
  • Friendly service
Common concerns
  • Damaged goods
  • Outdated item sent

Last updated 2 months ago

N

Mix up then exceptional service to sort it

Got my order mixed up I asked for a discontinued bulb so they sent me the latest all staff were polite happy friendly and much more took the time to explain what s was happening with super fast delivery I expected to be angry about getting the wrong product but I am more than happy with the treatment and replacement Will definitely do business again can t fault them
S

Esoteric one of the best

Esoteric gave me great service and would not be beaten on price when I had queries they were helpful and informative suggesting items that would be helpful cannot faulty them as even the one mix wrong product sent they let me keep the product I may or may not of needed the item however what this did was take all pressure of a return off the customer class act up there witht the best
A

esoteric guildford

Ordered some stuff from these guys it came so quick I d barely finished ordering it Awesome service higly recommended
A

The order has arrived

The order has arrived everything is in place communication with them is excellent and fast All the best to a team that works flawlessly
B

Good guys

Good guys Very quick to help friendly and efficient shopping here has been an easy and pleasant experience Bob Bangers
C

Outstanding

Outstanding quality and service look forward to ordering from them in the future
R

Excellent company

Excellent company had a small problem with my order out of date item and was sent a replacement via next day DHL service Staff were friendly and responded to my email very quickly These guys have been around a long time buy with confidence
S

Amazing team and a well run business

Amazing team and a well run business With great customer service Have everything you need novice hobbyist or pro I ve been shopping with this team for some time and always look after me as a customer The packaging is brilliant too dont throw this away it s great to reuse these sheets of panda film Always fair never beaten on price Trusted 5
T

Received my order today

Received my order today all very well packed and sealed We had a problem regarding my order but thanks to Ross it was sorted He kept in touch by e mail and phone and kept me up to date with all transactions Wouldn t hesitate to recommend him and his company Thanks again Ross
M

Absolutely superb service and advice

Absolutely superb service from Esoteric Hydroponics 1-hydroponics co uk Extremely knowledgeable and fast to help and advise on best practise and products Had them recommended by staff at the University of Birmingham and my personal experience here at the University of Southampton is up there with the best

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Esoteric Hydroponics

United States

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