


Based on authentic user experiences
Cece
6731 reviews
N/A
1 year ago
NEVER AGAIN - ORDER 25631988
ORDER 25631988 I have ordered ink cartridges for my HP Officejet 8720 2 or 3 times and have been very satisfied with how they work and how long the XL size lasts I apparently haven t ordered for a while but 2 of my color cartridges are getting low so I checked my inventory Turns out that one of them is the completely wrong cartridge but the right color I took it out of the box to see if it was maybe the right one was just in the wrong box It wasn t So I went to their website and sent an email to customer service from there It has been at least 3 months and I haven t heard back I guess I ll have to call I hope they will do the right thing A lesson to be learned is to check ALL orders even if you are only ordering to have backup stock 8 9 2021 EDIT They refused because the order is over 30 days It is a very old order but I expected them to do the right thing since it was their mistake
Tom V
6731 reviews
N/A
1 year ago
you will have to file a dispute with your credit card company
I have ordered from this company before canon ink jet cartridges Have had no problems with the shipping times or the quality of product that was shipped I have since bought a new printer and on 3 13 2024 ordered their SKU GI20SET quantity 3 When I ordered the item showed that it was in stock March 20 I called customer service and after being on hold for 47 minutes decided to have someone call me back Customer service called me back later that day and said that the item that I ordered was 0 stock and they would ship out my order on 04 1 24 and send me an email with tracking information Called in late on 4 01 24 and could not get customer service I chose the option for someone to call me back I never heard from anybody Late 04 02 24 called back in and chose option two to place a new order waited and no one answered I chose for someone to call me back and no one never did It showed on their site that what I had ordered on 03 13 24 was in stock I then sent an email to their customer service department about what was going on listing order date order number and still no response I then after hearing from no one called my credit card company and filed a dispute Look at the new reviews in the last couple of months they are all negative So if you want to play games waste your time on the telephone trying to find out where your order is then by all mean go ahead and order from them but my time is more valuable than dealing with a crooked company
Santa Monica Rental
6731 reviews
N/A
1 year ago
10 days later still not shipped
I placed an order on 2 9 They state that it takes 1-4 business days for orders to arrive 10 days later it still shows as processing No response to emails
Brian
6731 reviews
N/A
1 year ago
Terrible company
The worst customer service I purchased a cartridge and it was damaged and did not work It took more than six weeks to get my refund and they had the nerve to charge me for the shipping even though what I received did not work I would never buy from them again
F Fern
6731 reviews
N/A
1 year ago
Horrible company
Horrible company As of today I have waited 43 days For my refund and this company claims to have not found it Never ordering from this irresponsible company again or any of their subsidiaries
Arif Imtiaz
6731 reviews
N/A
1 year ago
123inkjets com is scam
First of all they dont tell you that they are charging you in USD but when you see your bank statement you are ripped off Secondly they give you a fake delivery tracking at the beginning and in the end they will give you another tracking number which is way different late from the original one and by that time you need your toner and buy a new one from the store You end up having 2 toners When you ask for refund they tell you that you wont get refund for shipping and send the toner at your own cost Feel like I was scammed Be careful
Maryla Hakotte
6731 reviews
N/A
1 year ago
This is the worst scammers I ever have ever deal with after I purchase 3 different sets
This is the worst scammers I ever have to deal with after I purchase 3 different sets of cartridges for 3 different printers and not one of them are working They can scam us but the printers recognize right the minute you put this BAD cartridges in that is not good you have to be very careful with there GARBAGE product because can damage your printer and they will not refund your money they want to replace it with another there disaster cartridge and pay for shipping ABSOLUTELY stay away from those scammers Is 123 ink legit 123Ink ca has a consumer rating of 2 68 stars from 75 reviews indicating that most customers are generally dissatisfied with their purchases If there is 0 for rating this is what they should get it Consumers complaining about 123Ink ca most frequently mention customer service and toner cartridge problems
Sarah N
6731 reviews
N/A
1 year ago
Shady company
Ordered 4 cartridges After 3 weeks 1 arrived Called and asked We ll look into it and call you back Another week later same story Initiated a charge back on the cartridges I didn t receive Shady business practices
George Santanello
6731 reviews
N/A
1 year ago
Terrible Customer Service
Placed an order for an inkjet cartridge Before placing the order I updated my shipping address to my new address which updated in their system My order shipped to my old address Spoke to customer service agent after my 3rd attempt almost impossible to get someone on the phone and was told it was my fault for not bringing it to their attention when I got the shipping confirmation Would not reship my order and would not refund my money Sorry not my fault Your system shows my updated address
Ken
6731 reviews
N/A
1 year ago
I ordered 10 days ago it hasn t shipped yet and I can t get customer service to answer calls or reply to email
I did an online order 10 days ago The tracking info says the label was created 7 days ago but it hasn t gone out yet I ve emailed customer service twice and gotten no reply I called customer service several times and each time I got music on hold for 11 minutes before it rolled to voice mail I ve left voice mails but have not heard back from anyone