8mart Reviews

8mart - The Japan Proxy Shopping Service to buy from Japan

4.21
98 reviews
Great Rating
Based on 98 user experiences

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AI Review Summary Based on 98 reviews

Customers consistently praise 8mart for fast shipping, great service, and affordable pricing. Most reviews highlight excellent packaging and reliable delivery, though some note delays or high shipping costs. The overall experience is highly positive, with users recommending the service for Japan proxy shopping.

What customers love
  • Great customer service
  • Affordable pricing
  • Safe packaging

Last updated 2 months ago

P

Fast informative and best proxy out there

1 year later I ve ordered again and to my surprise they re still just as satisfactory and quick It was almost back and forth me confirming shipments and requesting and almost seconds later getting emails updating me that my products have been shipped out or a box has been created I was impressed and pleased with the care and updates put in and the speed It was about a 1 5 weeks tops Shipping costs and service fees aren t crazy at all in my opinion and I saved about 100 dollars extra importing from jp through 8mart rather than ordering from my own eBay Extremely happy again with 8mart Will not be changing proxys anytime soon o
N

Good experience

Good experience and friendly customer service The only downside is that their purchase will take awhile so if you are rushing for things that might sell out fast choose other option edit Now their purchases are pretty fast
J

everything super except payment method

Service super However my credit card kept rejecting the payment 2 different banks I had to call my bank for special authorization for each payment UPDATE since 8mart promised to look after the issue I will trust them
M

Reliable as usual

This is my 4th time using 8mart jp as a proxy I like using them because they package items for shipment very well and this time was no different My item came safely packed with a layer of lightweight but thick bubble wrap protecting my item yet not increasing shipping fee by much Will always come back to 8mart when I want to buy stuff from Japan
L

My favorite Japan Proxy

I use 8mart s services mainly for Mercari JPN ordering Kpop photocards I have been using their services for a couple months now and I have now forwarded 6 boxes from them to me Every single time they are fast to order from Mercari fast to process packages into their system fast to give me shipping quotes and fast to ship out once I pay They know how to carefully package items to make sure they arrive safely with DHL they use the DHL box and a polymailer for even more protection I have reccomended them to so many of my friends and they love them as well I will continue using them for as long as I can thank you so much for being a great company
A

Quick and easy service

Ordering requesting items from 8mart was super easy and once I wanted my shipment they packed it quickly and I got it within a few days which I was surprised about Will definitely use them again
A

Efficient reliable and they dignify the customer

8mart is my chosen proxy service for their human touch For comparison I ve used Buyee and World Shopping 8mart s communication is timely often immediate and there are no bot answers They check over items received carefully and write you if they are different than described I also really appreciate that they do not bombard my email with constant phony promotions or reminders about items in your cart the other services I ve used do this HYPER-aggressively By contrast this feels like a team of nice folks helping you out only when you ask but who otherwise leave you in peace Even the website is more simply designed and feels more like a useful tool than a chaotic marketplace I m a textiles enthusiast that likes looking for used items on the Japanese domestic mercari site Japanese culture respects made things in a special way so it s nice to slowly collect a box of well-kept treasures while keeping my calm and dignity as a shopper
N

i am a happy customer

this is the second time i ve used 8mart to purchase items from mercari jpn and i m super satisfied with their service they are relatively quick with processing orders requests as well as scanning them in when the items arrive at their warehouse their website interface is fairly easy to navigate and my items arrived packaged super safely will definitely be using their service again in the future
K

Great customer service

This was my first time using this service and it went pretty smoothly I was having problems trying to connect my payment option and they were responsive and helpful in trying to solve my problem Items were ordered promptly and they arrived faster than other proxy services probably due to location Overall a very nice experience and would recommend
M

Overall very good

Overall very good I m happy with the prices of items but I do think shipping can be a little expensive For people who are kpop collectors this is a very good site but shipping for only photocards can be expensive and the amount packaging can be excessive the price could have easily been lowered if a smaller shipping box package was chosen Besides that I ve have no complaints and the customer service team is great and very nice

About 8mart

8mart offers the cheapest and safest online shopping service. Purchase Japanese products from online Japanese stores!

United States

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Frequently Asked Questions

8mart is a Japan proxy shopping service that helps international customers purchase products from Japanese online stores. It acts as an intermediary, enabling users to buy from popular Japanese retailers without needing a local address or payment method. The platform emphasizes affordability and security, offering a flat service fee of JPY 300 per item, consolidated shopping from multiple Japanese stores, and professional support until delivery.

You can purchase from major Japanese online stores including Amazon, Rakuten, Yahoo! Shopping, Yahoo! JAPAN Auction, and Mercari via 8mart's proxy shopping service.

8mart charges a flat service fee of JPY 300 per purchased item.

Shipping fees vary and start from approximately JPY 720. The total cost is the sum of the item price displayed on the original store, the JPY 300 service fee, and the shipping fee. 8mart also offers a shipping fee calculator to help estimate costs before purchase.

Yes, 8mart allows customers to add items from various Japanese shops to a single shopping cart, which can help save on shipping costs through consolidated shopping.
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About 8mart

8mart: The Japan Proxy Shopping Service

8martis a Japan proxy shopping service designed to help international customers purchase products from Japanese online stores. The platform acts as an intermediary, enabling users to buy from popular Japanese retailers without needing a local address or payment method. The service emphasizes affordability and security, promoting itself as offering the cheapest and safest online shopping solution for Japanese products.

How It Works

Buying from Japanese stores through 8mart involves a straightforward process. Users first submit a request, providing detailed descriptions or images of items they want. The platform then handles the purchase from the Japanese retailer. Next, users pay for the products and international shipping through 8mart. Finally, the platform manages the consolidated shipment and delivery of the package to the customer's location.

Key Features and Service Model

8mart's core offering is its proxy shopping service, which provides access to numerous Japanese online marketplaces. The platform supports purchases from major stores including Amazon, Rakuten, Yahoo! Shopping, Yahoo! JAPAN Auction, and Mercari.

  • Low Service Fee:The platform charges a flat service fee of JPY 300 per purchased item.
  • Consolidated Shopping:Customers can add items from various Japanese shops to a single shopping cart, which can help save on shipping costs.
  • Comprehensive Support:The service includes support from professional members until the goods are safely received.

Costs and Fees

The total cost structure involves the item price displayed on the original online store, a service fee, and shipping. For example, an item priced at ¥5,000 would incur an additional JPY 300 service fee and a shipping fee ranging from approximately ¥720. The platform provides tools like a shipping fee calculator to help users estimate total costs before purchase. All transactions and communications are handled through the 8mart platform.

Additional Resources

To assist customers, 8mart maintains a blog and news section. These resources offer guidance on topics such as choosing the best place to buy Japanese products, partnership announcements, and updates on shipping services. The platform also features an item request form, which has already received over 39,000 requests, showcasing its active user base and inventory reach.