Aboutyou Reviews

Scam site they can not be trusted

I just wasted a couple of hours finding some clothes because they promised me 20 ekstra on certain item When I was done and about to buy they first wanted me to add the 20 to each product so I had to remove and add every item again When that was done I went to the toilet for less then 5 minutes and when i returned again there was some message about their the coupons 20 was put on hold So I called them to ask what the deal was and a polite customer service guy said he did not understand it either He said I could try again after the 5 days when the coupons was not put on hold but there was only 1-5 left of most of the items i wanted and the chance of any being left in 5 days i slim to none Stay away from this site you will pay more then you were promised

Refund Delayed Over a Month Ridiculous Excuses

My experience with About You has been recently incredibly frustrating Since they don t offer price compensation shortly after purchase I bought the same item at a lower price and returned the more expensive one Instead of processing it correctly they logged it as if I had returned the cheaper item leaving me waiting for the price difference refund for over a month Despite multiple follow-ups I received only vague responses and missed deadlines The most ridiculous part Their support team told me they had 61 000 unprocessed requests and a processing rate of 8 000 requests every 6 hours Simple math shows that they should clear their backlog in under 48 hours yet after more than two weeks my refund is still missing Meanwhile all refunds for my later returns have already been processed proving that something is specifically wrong with my case This isn t about the amount it s about poor service lack of accountability and absurd excuses Holding a customer s money for over a month due to an internal mistake is unacceptable

Everything was perfect

Everything was perfect Good quality and various products available

The BEST

Fast delivery great products