


Based on authentic user experiences
Lea Adamkovicova
6791 reviews
N/A
6 months ago
waste of time
The fact that you are trying to pay for your purchase and it disappears from your basket because it is not reserved is shocking No one takes from your basket when you are in a normal shop why does it happens here I was purchasing the last pair of jeans and somebody was faster than me and whilst I was typing my credit card details I had an error message saying Sorry your basket is empty just spent an hour searching and it was wasted time Of course the item is not available anymore as it was the last one
zuzyik
6791 reviews
N/A
6 months ago
no refund received
It has been a month since the return a I still haven t received my refund
Sheetal Philip
6791 reviews
N/A
6 months ago
Worst service ever
Worst service everWorst service ever Always makes mistakes on the returns I have been following up on 1 particular return that I made back in July 2023 I returned all the clothes even provided the slips from the post office and the company claims to not have received 2 items I have provided all the proof that I can possibly provide which is the post-office confirmations and the company still refuses to give my money back It is not my problem that they have the worst tracking system for returns They have literally stolen my money On another return after so many times of going back and forth they were supposed to send back 5 amounts and only have sent back 2 so far I had to bring it to their attention again after which they said they are going to check with their finance department if the money was sent back or not This is ridiculous that after I make a return I need to babysit the company or run after the company to return my money Aboutyou I expect that you will honor the proof that I have provided alongwith the affidavit because now you are simply not being an honorable company I as a customer have sent you an affidavit a million emails and the necessary proof and you are simply disregarding it
Boris S
6791 reviews
N/A
6 months ago
2 months waiting for refund for returned items
I am waiting for my refund for returned items almost 2 months Exchanged several emails with customer service without success Never ever shop again
Alexander Rubinstein
6791 reviews
N/A
6 months ago
ABOUT YOU stealing money and saving your credit card data
Three months ago I purchased a pair of jeans from ABOUT YOU and paid using Apple Pay at the terminal when I received the package Unfortunately the jeans didn t fit so I returned them and ABOUT YOU processed my refund However today three months later they charged me twice for the same amount without any valid reason Essentially they just took my money from my card without authorization To make matters worse it seems they saved my credit card details even though I never gave them explicit permission to do so This is unacceptable and feels like a blatant act of fraud I am raising a formal complaint and intend to bring this issue to the attention of local news Taking money TWICE for an item I returned months ago is a new level of SCAM
Kristian Cepisak
6791 reviews
N/A
6 months ago
I have a great experience with about
Super super
Martin imo
6791 reviews
N/A
6 months ago
Perfect
Excellent and quick
Viera
6791 reviews
N/A
6 months ago
Every item was exactly as expected
I have a great experience with about you The package always came to me at the right time undamaged and everything I have ordered so far I am extremely satisfied with it and I recommend about you to everyone
Andy
6791 reviews
N/A
6 months ago
Nice ang Easy
100 Very satisfied Very fast delivery 100 quality Advantage - possible to send back for free
Ala A
6791 reviews
N/A
6 months ago
Reliable shop
Every item was exactly the same as I expeceted