Agrigem Reviews

Paid next day delivery ordered 7am website states order before 1pm for next day delivery and still haven t received the item This is the second or 3rd time this has happened now I would avoid this company as they will charge you for a service you wont receive and won t refund you either

Paid 550 for a Berthound battery sprayer arrived fine Within 2 weeks chemical was pouring out on me and ground supposedly a valve went inside With this the electric components had got wet inside At this point Agrigem didn t take it back and sent a new part I fitted as required But the machine still didn t work correctly intermediate missing electrical fault had video evidence now they took the machine back which also they wanted me to pay for So several weeks passed they tell me nothings wrong so they send the machine back works for a week then same again intermediate missing no pressure Basically rubbish This took 6 mths to sort with agrigem and eventually they took it back then when they received it Said that it was dirty and only willing to give me half the money back The machine was used maybe for 15 days work in a season of spraying Stick with cooper pegler and be careful with agrigem Very difficult to work with

You really need to change your delivery couriers From Tuesday 2nd April through to Friday 5th April we had emails and texts to say our parcel was being delivered every day Had to rearrange every day so we would be in only to be let down by DX express each time Finally delivered on the Friday completely wasted our time and when carriage costs so much these days you would expect a much better service

Delivery driver caused damage to our property by reversing over a kerb edge to attempt a 3 point turn rather than reverse around the bend in the road Never even got our of the van to check if he had caused any damage We now have a broken kerbstone and a couple of loose ones I emailed Agrigem on the day of this incident but they have not bothered to reply

Impossible for the last 48 hours to place an order using either a debit or credit card Agrigem blame Barclays I spent too much time trying rang and complained in a polite way explaining the wasted time on numerous occasions in the last two days No goodwill offer they provided no solution apart from a Profitma and me maki g a BACS payment

The weedkiller was left on the doorstep at the front of the house ie not where I asked There are safety issues here which is a disappointment Product itself has not been used

After 3 years of working with agrigem My company won a substantial contract Which we asked agrigem to supply The batch we bought was bad It almost cost us the entire contract It was sent to be tested by the producer who agreed The producer compensated Now the final 6x15litre chemical is being withheld until a specific employee is back I quote you could always pay for it until your account manager is back I complained and rang to discuss the MD was in meetings all day couldn t possibly take my call The guy I spoke with didn t even escalate to his manager to investigate I even provided evidence from the chemical manufacturer had actually already authorised last Friday Customer service today was appalling I will make sure I receive my 6x15litres of chemical then I will be moving to a more competent company who put clients first

Purchased autumn winter fertiliser Found this to be an extremely poor product as the granules are up to 5mm in size which are way to big go through my dropper Compared to A1 Lawn fertiliser 1mm this is a useless product for my customer base Read size on website before purchase as you will find yourself having to apply this product by hand only

Purchased Agrigems Weed Stick Tried it in the garden and it picks up the soil onto the foam dispenser which then stops the chemical getting onto the weeds Despite several phone calls explaining this that it not fit for purpose I have received negative response from Agrigem

Never arrived despite waiting in twice for the chemical to arrive they failed to deliver if you can t collect then I wouldn t take the time to order