Aimsurplus Reviews

Poor

Poor customer service they handle customer service by not providing any Stay clear or you will get bit as well

Aim Surplus Anti-American

Aim Surplus refuses to ship to a 01 03 FFL and active duty military personnel of CT This policy is appalling as it exhibits a blatant disregard for not only the 2nd amendment of our constitution but also those who serve in defense of our states and our great nation Aim Surplus should be boycotted by all patriots service members and federally licensed dealers and collectors

Cancelled Orders

I ordered multiple magazines and tools that were on sale at the time I even paid the extra for the shipping insurance AIM acknowledged my order charged my Credit Card and sent me a order confirmation email The very next day my CC was refunded no explanation or notification I don t have any clue if my order is still valid They have raised their prices back to the higher prices so re-ordering is NOT going to happen This is NOT the first time this has happened I have called and sent emails with no response Their website states that orders can be cancelled and will not be reinstated I no longer will be ordering from AIM Surplus regardless of their advertised prices

Aimsuplus com is no longer trustworthy

Aimsurplus was notified that my order had not left the origin USPS center After about 3 weeks past the estimated delivery date I let them know that I still did not receive my order I contacted USPS which verified that Aimsurplus had already received the claim and that they were refunded completely for the loss With me still being out of my money I requested a chargeback via my credit card company Aimsurplus was notified again stating that USPS had refunded them completely confirming with me via email and Aimsurplus failed to contact me again letting me know that the issue was resolved Aimsurplus feebly responded that since USPS resolved the claim and gave their company a full refund they would Send me a replacement They then noticed that I performed a chargeback an entire month after the failed delivery and told me that I was a customer they would not do business with again because I did a chargeback rather than giving them a heads-up that I was about to request a chargeback They continued to gaslight me like I was in the wrong despite them failing to deliver my order for over a month and stated that chargebacks cost them more money -- even though they failed to resolve the issue prior to then Edit For the record 13 years a customer and never a bad customer experience prior to this year

Great shopping and shipping expensive

Great pricing and fantastic customer service

Cant say enough great things about AIM

Cant say enough great things about these guys Ship same or next day once ordered Love love love them

Couldn t ask for more

Great company easy to deal with and super fast delivery The used pistol I purchased was in new excellent condition

Best selection

Best selection and super fast shipping I had a picture of my order and a tracking in 20 mins after ordering

Ethics and service come first

I have done business with AimSurplus many times these past few years I have bought both new and used product I have found all the used items in better shape than described and the new items perfectly described Their prices are very fair their shipping times are prompt and they are my go-to place for unusual or difficult items I live in Alaska and often times I deal with challenges of some 48 online retailers who are ignorant or unethical I have had only Positive experiences with AimSurplus As for another veteran but obviously one unlike myself I hold no special grudge against a business that exercises it s freedom of association to not do business in certain areas Actually as the son of a veteran the father of a veteran the grandson of veterans and the nephew of many veterans I find it Deplorable that another vereran or currently serving is deciding of special treatment By the way to my fellow veterans I want to point out something those of us in my current career LEO have suffered far more casualties than DOD personnel these last several years