Altobooks Reviews

I ordered a book through Altobooks and

I ordered a book through Altobooks and went to the post office on 1 21 20 to return the book The company has received the book and I was notified my refund was processed on Feb 6 and will appear on my credit card statement in 1 to 2 days at the most I have notified the company through email I have not received my refund mind you they told me my refund was processed on Feb 6 and today s date is Feb 12 I have been communicating through email and the only response I get is your return has been processed and takes 1 to 2 business days at the most I am still waiting on my refund I have asked to speak to someone to resolve the matter and I also asked for proof that my refund has been processed and I continue to get the same response This company has been unprofessional incarcerate and has did nothing to resolve the problem I will NEVER ORDER THOUGH THIS COMPANY AGAIN AND I THINK I HAVE BEEN SCAMMED

NEVER BUY BOOK FROM ALTOBOOKS

NEVER BUY BOOK FROM ALTOBOOKS I never received the book I think they give an incomplete address to USPS with NO Books so USPS tracking shows delivered but the package never comes to you FAKE FAKE FAKE

Wrong book no response to email

Received a different book than the one I ordered Emailed the company twice about returning the book for a refund and did not get a single response back Will not be ordering from this company again

This company is a SCAM

This the worst online book retails store I have ever met I had a very bad experience with this company I paid for a book here and a different version of the book with a totally different book cover and ISBN number was sent to me When I complained they ignored me until I threatened to report them and that was when I was asked to return the book When I returned the book they only returned part of the money I paid for the book When I sent message to them about the remaining of my money they blatantly refused to reply me Please keep away from altbook com if you don t want to be scammed

THIS COMPANY IS SCAM

This the worst online book retails store I have ever met I had a very bad experience with this company I paid for a book here and a different version of the book with a totally different book cover and ISBN number was sent to me When I complained they ignored me until I threatened to report them and that was when I was asked to return the book When I returned the book they only returned part of the money I paid for the book When I sent message to them about the remaining of my money they blatantly refused to reply me Please keep away from altbook com if you don t want to be scammed

No trust no honor and no letting of giving my information anymore

Just like someone else I received an international version of the book I needed claiming to be the same material only some questions were missing and all question values are different The worse is that the book was labeled new but arrived with damage that appears to have been there before shipment The 14 money back guarantee for damaged products and payment for postal shipment isn t true since I have an email from Justin K telling me they are willing to offer partial refund I may have to convince a magistrate or a jury that they just found a way to get rid of damaged goods and go against their word when people wish to send it back Their phone number isn t real and they only communicate by online messages with 1 business day waits for email responses I am an EE EET major at SIU in Carbondale Illinois named Jason Bischoff if anybody wants to verify with me my experience before giving this company any information

The most unethical business practice I

The most unethical business practice I have ever seen Ordered a textbook the email said it should arrive 3-8 days but it s been already more than 3 weeks but book hasn t arrived yet They failed to provide a tracking number I also emailed them multiple times asking for a refund because it s been way too long and I already received that book from other seller But they have been telling me the book will arrive this week then when it didn t they said if it won t arrive by the end pf the next week they will issue me a refund and then I received another email saying that the book will surely arrive by Wednesday But they totally ignore the fact that I don t need it anymore Multiple of my emails were ignored and I am having so much difficulties getting a refund from the I believe such business practice shouldn t be tolerated and such businesses should be shout down

Bad Experience

I never received a shipping confirmation for my book The book did arrive however it was completely different from the original book despite the website saying the content would be the same The company is very hard to get in contact with Emailing them takes quite a while to get a response and their phone number is not real Also they have a 14 day money back guarantee however customers must pay for return shipping Waste of time Do not buy books from here