Altomusic Reviews

Don t use this company

Don t use this company they won t stand behind defective products I ordered a keyboard controller and only a month in it quit working and they refused to help me out with a replacement and I even said that I would pay more to upgrade to a nicer one I will NEVER buy anything from them again Terrible company to try to trust My controller was under a hundred bucks and I can see why if I were to order something in the thousands why I wouldn t dare order from Alto Do yourself a favor and go somewhere else like Sweet Water to purchase They stand behind there sales where Alto will NOT

I bought an expensive piece of musical

I bought an expensive piece of musical equipment for over 4500 from them The item never arrived and they have not cooperated in refunding me They are difficult to reach and have not been helpful in any way

Amazing selection and great customer

Amazing selection and great customer service

Excellent reseller

Excellent reseller great customer service Robb is the man

Alto rocks

Bought via ebay and reverb a few times Always s fast Overnighted last delivery despite being my mistake Top notch

I bought 2 USED monitors from this

I bought 2 USED monitors from this store 3grand new Both had defects Tom in customer service was great He has replaced both of the monitors as if they were new product with a warranty That is amazing When you buy used stuff in the open market you get what you pay for But to have the seller treat the customer with respect and make good on the sale is TRUE CUSTOMER SERVICE Thanx Tom Thanx Alto

The best in US

The best US music store I always purchase my instruments and studio equipments from AltoMusic I appreciate your price competence and the cheapest almost

Alto Music Rocks

I am what is known as a pain in the ass customer If I don t get the servicer or product satisfaction I want squeaky wheel-like I ll kinda dog a business until I do I must say that the shoe was on the other foot here Or at least that was my concern I d ordered a very expensive piece of gear - even with the massive discount provided by Alto - and by the time it arrived for various reasons I d changed my mind I let them know and with zero hesitation they agreed to a return professionally and with no questions asked What a pleasant surprise These are stand-up business people and they deserve the kudos Thanks Alto

Very happy with my purchase from Alto

Very happy with my purchase from Alto Music Bought a new Epiphone acoustic guitar from Mike there He was very knowledgeable and professional in assisting me Thanks for a great transaction Six out of five stars