


Musical Instruments, Accessories and Equipment | Alto Music
Based on authentic user experiences
Al Paciello
6730 reviews
N/A
1 year ago
Stay away from this company
Stay away from this company I purchased a Fender amp from Alto Music through Amazon I wasn t happy with the sound quality and returned it After several phone calls to Amazon the seller Alto Music said they will not credit back my account until they receive the item even though they have the tracking and shipping number for verification They also said they have the right to charge me up to a 50 restocking fee at their own discretion I have made a formal request to Amazon to immediately remove and ban Alto Music from their website
Dan Taylor
6730 reviews
N/A
1 year ago
Don t use this company
Don t use this company they won t stand behind defective products I ordered a keyboard controller and only a month in it quit working and they refused to help me out with a replacement and I even said that I would pay more to upgrade to a nicer one I will NEVER buy anything from them again Terrible company to try to trust My controller was under a hundred bucks and I can see why if I were to order something in the thousands why I wouldn t dare order from Alto Do yourself a favor and go somewhere else like Sweet Water to purchase They stand behind there sales where Alto will NOT
P E
6730 reviews
N/A
1 year ago
I bought an expensive piece of musical
I bought an expensive piece of musical equipment for over 4500 from them The item never arrived and they have not cooperated in refunding me They are difficult to reach and have not been helpful in any way
Black Lion Audio
6730 reviews
N/A
1 year ago
Amazing selection and great customer
Amazing selection and great customer service
Macwave di Paolo Costola VAT no
6730 reviews
N/A
1 year ago
Excellent reseller
Excellent reseller great customer service Robb is the man
Chuck W
6730 reviews
N/A
1 year ago
Alto rocks
Bought via ebay and reverb a few times Always s fast Overnighted last delivery despite being my mistake Top notch
kevin osborn
6730 reviews
N/A
1 year ago
I bought 2 USED monitors from this
I bought 2 USED monitors from this store 3grand new Both had defects Tom in customer service was great He has replaced both of the monitors as if they were new product with a warranty That is amazing When you buy used stuff in the open market you get what you pay for But to have the seller treat the customer with respect and make good on the sale is TRUE CUSTOMER SERVICE Thanx Tom Thanx Alto
NJ
6730 reviews
N/A
1 year ago
The best in US
The best US music store I always purchase my instruments and studio equipments from AltoMusic I appreciate your price competence and the cheapest almost
Awesy
6730 reviews
N/A
1 year ago
Alto Music Rocks
I am what is known as a pain in the ass customer If I don t get the servicer or product satisfaction I want squeaky wheel-like I ll kinda dog a business until I do I must say that the shoe was on the other foot here Or at least that was my concern I d ordered a very expensive piece of gear - even with the massive discount provided by Alto - and by the time it arrived for various reasons I d changed my mind I let them know and with zero hesitation they agreed to a return professionally and with no questions asked What a pleasant surprise These are stand-up business people and they deserve the kudos Thanks Alto
Tommyb
6730 reviews
N/A
1 year ago
Very happy with my purchase from Alto
Very happy with my purchase from Alto Music Bought a new Epiphone acoustic guitar from Mike there He was very knowledgeable and professional in assisting me Thanks for a great transaction Six out of five stars