Amcrest Technologies - Cloud Video SaaS, GPS, IP Cameras & NVRs
Based on authentic user experiences
Ralph Wilson
6731 reviews
N/A
1 year ago
Stewart Lawrence very nice guy easy to
Stewart Lawrence very nice guy easy to work with 960h DVR
6731 reviews
N/A
1 year ago
Amcrest tech people are awesome
I dont know who these people are but ive called amcrest tech support and on both occassions was treated excellently they stayed on the phone for ever because im not tech savoy but they helped just yesterday jaden a awesome person from their tech department saved my life i had updated my wifi and all my wifi cameras all 8 had to built reset to the new wifi what a nightmare but he walked me through the whole process he did 99 percent of the work through his end using my computer they are awesome so all you complainers and haters be nice thank jaden because of you i will always buy amcrest thank you
Salman Bawani
6731 reviews
N/A
1 year ago
Great system and excellent after sales good quality and service
Great system and excellent after sales support thank you Adrian
Ethan Russell
6731 reviews
N/A
1 year ago
IPM-723S camera works great Dean Rogers
IPM-723S camera works great Dean Rogers support was great fixed all issues
steve m
6731 reviews
N/A
1 year ago
A very patient and polite tech support specialist
Justin helped me with accessing my DVR and was very patient and polite Thanks Justin
Tanya Amet
6731 reviews
N/A
1 year ago
IPM-721S Cameras are all now working
IPM-721S Cameras are all now working I love these cameras they are great Thanks Dean
Tom
6731 reviews
N/A
1 year ago
Jared has for the second time in two
Jared has for the second time in two weeks taken care of all my probs with little effort and great speed He is a true asset to your company I love my cameras
Professor Fether
6731 reviews
N/A
1 year ago
Arthur from amcrest technical support
Arthur from amcrest technical support Great support Arthur does great work Love the product
Bill James
6731 reviews
N/A
1 year ago
I spoke to Wendy Hart with their
I spoke to Wendy Hart with their technical support and she was very helpful and resolved my issue quickly
Toan Nguyen
6731 reviews
N/A
1 year ago
Product is ok Customer service is terrible
The product is ok but the customer service is extremely bad I bought the Amcrest ASH21-W Baby Monitor camera on Amazon where it says Also compatible with Amcrest NVRs However I could not add it to the Amcrest NV4108E-HS 4K 8CH POE NVR that I also bought from Amazon I opened a ticket with Amcrest support and it lasted about 1 year and did not go anywhere Why I found Amcrest customer service was bad I have the specifics from my experience -They asked questions whose answers I had provided -Their response showed that they did not read my emails or understand the problem reported -They did not respond to my call requests -It took many follow-ups to received a response -They lied on multiple occasions -The support manager did not even acknowledge my feedback Also instead of focusing on the problem he talked about how the problem was not Amcrest s fault
