


Reolink: Global Innovator in Smart Home Security and Camera Solutions
Based on authentic user experiences
Randy Timbs
6732 reviews
N/A
1 year ago
Excellent customer service
I called the customer service number and left my phone number with the call back option Less than a hour I received a call and explained my issue with the cloud subscription I just purchased not working with my cameras The representative was very knowledgeable and very patient with me while I looked for the model number of my cameras and then explained to me how the cloud works He guided me through the process of canceling the subscription I purchased and recommended cameras compatible with the cloud I was getting frustrated trying to bind my cameras with the cloud so I finally decided to call and I m very satisfied with the help and support I received I will purchase the cameras recommend and subscribe again
Arek B
6732 reviews
N/A
1 year ago
Excellent customer s support
I ve had an issue with my camera due to my my own fault error and yet Reolink team helped me out resolving it quickly and efficiently They are a fantastic team I m so glad I ve decided to purchase my camera from Reolink in the past as it works fantastic and the quality of customer s support is excellent Thank you
Patty
6732 reviews
N/A
1 year ago
The first agent on the chat was awesome
The first agent on the chat was awesome and directed me to the phone number where I had a call back immediately and the second agent that called was awesome as well patient and very polite Thank you guys
Ally
6732 reviews
N/A
1 year ago
Amazing customer service
Amazing customer service I ordered the wrong camera and they couldn t be more helpful I d recommend them to everyone
Frederick H Hensen
6732 reviews
N/A
1 year ago
Erwin
Erwin is who I spoke with about your camera products and I found him to be friendly and knowledge He suggested several camera options and numerous other ideas for me to consider Thank you Fred H
Martin Dietterle
6732 reviews
N/A
1 year ago
Perfect Support
Very very good support Everything has been done to ensure customer satisfaction This is the way how support should always work Thanks
Hakim Amaru
6732 reviews
N/A
1 year ago
I have two Reolink Argus 3 Pro cameras
I have two Reolink Argus 3 Pro cameras and one Reolink Duo camera All cameras are working with the solar panels from Reolink They are working really good and the build quality is excellent I like a lot the LEDs because they are strong in the dark at night you could use has a lamp when you come home and see nothing the light is so bright impressiv I had connections problem after 6 month and could only connect locally The support team of Reolink is excellent they helped me out really quickly and they solved the problem I am using the cameras since 8 month now and they are working fine I m Happy of m y purchase and I recommend Reolink cameras to all out there who are searching to pay not too much and have a good quality build and a good service
Tibor Kancar
6732 reviews
N/A
1 year ago
RLC 520A
I am satisfied with the product and the serviceI always get a fast and efficient service Thank you Reolink Team
seamus langan
6732 reviews
N/A
1 year ago
First rate aftersales service
My issue was handled by Zita Zita worked in a very professional way and my issue was resolved in a very short space of time I would have no problem recommending Reolink to anyone First class cameras and first class aftersales service
Nic
6732 reviews
N/A
1 year ago
Great support on an issue with NVR
Great support on an issue with NVR RLN8-410 Outstanding spirit from the support team with a true willing to analyse and help Resolution seems to be appropriate and in a timely fassion It reinforces my choice of selecting Reolink and certainly get me to be a loyal customer Thank you team