


Credit Cards, Rewards, Travel and Business Services | American Express UK
Based on authentic user experiences
Brandon
6730 reviews
N/A
1 year ago
Amex customer service is on point and I
I ve had a credit card with Amex for 12 months now never had any issues My credit limit has been increased 3 times within the year I ve spoke to customer service once on the phone and 3 times on live chat Found the staff to be knowledgeable and friendly Live chat is answered instantly and easy to use it s a shame UK banks don t offer such speed service Made over 220 cashback within the year and paid no fees Highly recommended from the UK
ME
6730 reviews
N/A
1 year ago
American Express is the best card
Amex customer service is on point and I feel valued as a customer whenever I give them a call
Anjistha Bandyopadhyay
6730 reviews
N/A
1 year ago
Excellent credit card Must have for frequent traveler s
American Express is the best card provider and have the best customer service ever I was surprised to see the bad reviews I understand that happy customers do not do reviews I LOVE AMEX I feel safe customer care is amazing and all is perfect with them
fraser
6730 reviews
N/A
1 year ago
Surprised by the number of bad reviews
I have the Platinum card for almost a year Very happy with the service Customer service via phone is sometimes slow but via chat is always quick It is an expensive card but you can get good value out of it Lounge access is really handy Issues such as chargeback is handled very quickly unlike my anwb card which takes months The continuous travel insurance is quite extensive It does feel so far like Amex is like a security on top for my payments Hope to enjoy the membership for many more years to comeFew minus points Parts of the website are a bit outdated Cannot pay outstanding amounts via ideal only bank transfer All the extra benefits are a bit cumbersome to activate Transferring points to partners is slow and sometimes doesn t work Acceptance is less than Visa Mastercard
Alexander Jeffrey Vincent
6730 reviews
N/A
1 year ago
Amex Delta skymiles blue credit card thoughts
Surprised by the number of bad reviews here I have been a card holder for over 10 years and had nothing but excellent service Latest incident was a chargeback with ebay I bought a mattress from ebay and the seller s courier left the item outside the house while i was on holiday and forged signature The seller couldn t care less the courier refused to respond to any queries and ebay s dispute handing process was worse that useless Had it not been for the Amex dispute process i would have taken this through a small claims process I have no experience of their other products but the service from the credit card team is consistently excellent when i ve had to contact them
Jakub
6730 reviews
N/A
1 year ago
Nice maez flying blue- got some
Fantastic i have a delta blue skymiles credit card i so far love it and i also have a creditone bank American Express card ill review later but for today the delta blue skymiles credit card is fantastic i love it and customer service is above and beyond great fantastic service cant say enough great things about this
M Albatta Google leader
6730 reviews
N/A
1 year ago
One of the best credit card I ever had
Nice maez flying blue- got some airmiles and XP per year
Victor
6730 reviews
N/A
1 year ago
Solid place to get a decent credit card
One of the best credit card I ever had Great customer support and service
Nik
6730 reviews
N/A
1 year ago
Best credit card out there
I ve had a great experience using my amex card the cashback feature is easy to use and understand as is the app and the rates are competitive with other UK banks overall would recommend
J Katwa
6730 reviews
N/A
1 year ago
First Call To Amex
I love my Amex gold credit card The service is always great The app however is long overdue a redesign