Angelmedflight Reviews

I would like to give a special thanks

I would like to give a special thanks to Angel MedFlight for an amazing experience during a stressful time We were trying to safely transport my dad from Phoenix AZ to PA while dealing with multiple progressive medical issues such as vascular wounds resulting in an amputation and gastric bleeding We found the idea of a medical flight through friends and found Angel MedFlight by simply doing a web search From the first call to Marcey to our coordinator Carl who gave us a guaranteed price that did not vary even when Angel MedFlight had to contract a flight through a secondary med flight company due to a mechanical issue Carl scheduled with the origin and destination facilities gathering medical records and all necessary documents for a flawless bedside to bedside transportation When it comes the medical providers Scott Patten and Tony who meant us at bedside you automatically felt your love one is in the best hands in the business though we had no emergency medical issues the two men exercised extreme professionalism communication and compassion for my dad There was NOTHING these men would not do for my dads care and comfort When we arrived at the aircraft we were meant by the pilot Scott Pollard and co-pilot Vanessa who introduced themselves and made us feel that our experience and saftey was their upmost concern My dad is a difficult man to deal with and everyone involved exhibited patients and compassion regardless of his rough disposition THANK YOU Marcey Carl Scott Pollard Vanessa Scott Patten and Tony for all your help and care you all made a stressful situation an enjoyable experience

Middle of the Night Rescue

I can t say enough about Angel MedFlight From the minute we connected by phone Christine took over and reassured this frantic Mom in Virginia that my adult daughter injured in an accident in the wilds of Canada was in their good hands and they would make sure she would be OK Christine was so right After almost a week in rural hospitals in Canada not getting proper care admittedly complicated and going down the tube I called Angel Air to get her back home to the US and her Doctors It got complicated going from one Country to another flying in to a small airport late at night and getting a very fragile young woman to a hospital 400 miles away through another airport that given the hour was actually closed Angel Air staff did their magic and my daughter survived She was accompanied on this journey by an incredible medical staff and crew I had nothing but positive interactions with Christine who was my contact arranging the trip to Monica in the Billing Office who made sense of and always followed through on the aggravating issues surrounding insurance requirements and re-imbursement I want to stipulate that I do not own nor do I have any personal interest in Angel Med Flight so that when I say they could be role models for expert customer service efficiency and patient care know that it comes from a grateful Mother s heart Sue Liberman Charlottesville VA

Couldn t have asked for a better experience

Angel Medflight is THE best way to travel for emergency medical flight I just want anyone and everyone who knows anyone or has anyone who may ever need this emergency medical flight service just what an exceptional experience we had and are ready to have again Hopefully very soon We were very worried about the price tag but what they do is a contract We signed because if they cannot get insurance to approve we owe 0 Nothing Our bill was not one dime And believe me this is literally a miracle We have no way for my husbands transplant except to travel across country These guys are saving Michael s life Our captain Ryan was such a rock We had very bad weather and he made us feel safe and confident His copilot Miguel was kind and shy but non the less a huge part of our great experience Michael had 2 nurses Alyssa and David They put Michael s health and wellbeing first in all they did Alyssa even happened to have an iPad with several movies already downloaded for me to enjoy during flight Now we were in Eugene Oregon during a freezing rain storm All it took was 1 call and they were on top of it Although it did not work out this time around for Michael s transplant we are waiting for the next call and looking forward to Angel Med flight to come make us feel like royalty again I HIGHLY recommend this service These are people with huge hearts who want to help save lives

Angel MedFlight experience was phenomenal from start to finish

Angel MedFlight took excellent care of our whole family especially my mom from the moment we contacted them to the moment we arrived from Florida to a Boston hospital The customer service representatives over the phone are compassionate knowledgeable and always available They put together a phenomenal team of people from the ambulance to the plane to the second ambulance - we felt so comforted by their care I highly recommend Angel MedFlight - they took control of a very stressful and harrowing time in our lives and helped us to feel taken care of at every moment

A completely positive experience

I am a Nurse Case manager and have worked with Angel Med Flight on behalf of my patients--always having positive experiences So when my husband was emergently hospitalized out of state this past November Angel Med Flight was top of my mind My experience with them in this capacity was as positive as all of my other interactions The staff was easy to work with and were so helpful during a very stressful time The flight process from Atlanta to our home in Michigan was seamless At the time our insurance had denied coverage of the claim and we covered the cost ourselves Angel Med Flight continued working on obtaining coverage from our insurance even after the transition was completed I had no expectation that our insurance company would change their mind but 4 months later we received a reimbursement check from our insurance thanks to the persistence of Angel Med flight s staff member Monika Angel Med flight is an amazing company and I can t say enough good things about our personal experience with them

Angel Medflight is awesome

Megan was a wonderful communicator She kept me updated all through the night Very pleasant to speak with as well

Excellent service

I am very grateful to Angel MedFlight for how well they handled my family s situation My brother needed to be transported from California to Washington State but it was unclear to us as to when we would be able to move him from one facility to the other Carl and Felicia were extremely patient through that process and very helpful when it came time to make arrangements I especially appreciated how well they communicated the travel arrangements to us as well as to the discharging and receiving facilities It s also important to note that Angel Med Flight was 10 000 less than what several other organizations quoted - even non-profit organizations Thank you for your excellent service

Every person I encountered at angel

Every person I encountered at angel medflight were nothing but kind to me and my husband I highly recommend them