


Smart Digital, Mixer & Electric Showers | Aqualisa
Based on authentic user experiences
Kevan Baylie
6733 reviews
N/A
1 year ago
Check a trade recommended plumbers
I have been waiting for over a week for 2 plumbers both recommended by check a trader to give me a quote to replace my old shower pump So I decided to call Aqualisa customer services direct They answered straight away gave me a couple of options then put me through to a young man named Mason I have to say it was a breath of fresh air Mason identified the product quickly and then gave me options of what I could have done by their own trained fitters I selected an option it was booked in within a week He also gave a price for the new part Something that the plumbers were unable to do somehow All in all great service from Mason who was knowledgeable friendly and helpful I would recommend going back to the original suppliers even the bigger companies as you get a reasonable price product knowledge and fitters who know what they are doing Thank you Mason for helping me
Rod S
6733 reviews
N/A
1 year ago
Problem with shower
Liam answered my call and I was given helpful and professional help in solving my problem It was quickly done with politeness Rod Spring
Consumer
6733 reviews
N/A
1 year ago
From the very start process was easy and well explained choosing
From the very start choosing replacement shower Josh louder was polite patient and informative Later I dealt with Liam who again knowledgeable about the product both took pride in their work
Angela
6733 reviews
N/A
1 year ago
Excellent service from Mason
Mason answered my call quickly and efficiently I advised that my shower wasn t working properly After checking my details I was given a comprehensive description of each of the options available along with a recommendation on the best option I had a couple of questions that were answered well and am now booked in for next week
Frank Lawrence
6733 reviews
N/A
1 year ago
Great Company
I ve had over 15 years of trouble free showering with my Aqualisa a testament to the quality of the product but recently it has started to drip I called customer services and after a few simple questions they had identified the problem and also the model number of my shower and gave me a couple of options as to next steps After 15 years I felt the unit deserved a bit of TLC and opted for the fixed price engineer visit which covered parts and labour and would leave me with a 2 year warranty It s not cheap but given the length of time the shower has been in service I felt it was good value for money I was able to book an engineer visit for the following week so no long waiting period The people I spoke to on my calls were polite and extremely helpful All I can say is that Aqualisa provide a great product and a superb back up service
Jim Wallis
6733 reviews
N/A
1 year ago
Excellent booking process
My call was answered quickly the automated system was not onerous and Mason was very polite and proficient a stress free process for which I was very grateful
David Woodhouse
6733 reviews
N/A
1 year ago
Great service
Great service quick to answer call and offer a solution Problem solved
Helen
6733 reviews
N/A
1 year ago
Really helpful support staff
Really helpful support staff who checked which model of shower I had date of installation Kelsey listened to the problems I had with our existing shower - suggested 3 solutions He then called me later after I d had a chance to discuss
Anthony
6733 reviews
N/A
1 year ago
Customer advisor understood needs exactly
The advisor Josh Louder knew exactly what I wanted as I could not find it on the website older digital shower Excellent response Knew what he was doing Sometimes customers don t get that with other suppliers
Mrs Anne Oxley
6733 reviews
N/A
1 year ago
Welcomed Don from Aqualisa
Very polite man called Don who installed our shower He respected our property and after finishing the job he cleaned up We appreciate things like this He never wasted time