


Based on authentic user experiences
Lyn Erskine
6737 reviews
N/A
1 year ago
Great Experience
Cairns took his time to explain all the different options on offer He was very polite and very patient with two elderly shoppers He made the whole experience easy Thank you Cairns Only regret was the next day when we received a leaflet in the post offering free delivery and free removal of our old bed Should have waited another day to save more
Mary McEwan
6737 reviews
N/A
1 year ago
Hi I got a leaflet in my door glad I
Hi I got a leaflet in my door glad I went to your shop got exactly what I wanted The gentleman who served me was very helpful and courteous thanks to him I got exactly what I was looking for thank you
John Sangster
6737 reviews
N/A
1 year ago
Good Service plenty choice good banter
No issues arrived had a look round no pressure from staff when ready asked Joe for advice and he searched for what we required and we purchased there and then Great service good banter
GM
6737 reviews
N/A
1 year ago
Returned to Archers due to the customer
Returned to Archers due to the customer service received by Campbell Campbell provided knowledge of the products and ensured our needs were met rather than just buying the most expensive product Campbell is a credit to the company All staff are so welcoming and helpful
Sophia
6737 reviews
N/A
1 year ago
Lynne
Lynne gave us all the information on the mattress we were interested in and then let us decide There was no pressure to buy from her
Charlotte Meyer-Wilson
6737 reviews
N/A
1 year ago
Helpful
Helpful patient staff that answered all our questions Didn t hide any costs and were really great all round Exactly what we needed
Rebecca
6737 reviews
N/A
1 year ago
Customer service done right
Staff we dealt with were super helpful and patient as we had the kids in with us fellow parents know how that can go but helped us find a mattress we could both agree on what was a task in itself and explained a lot of technical stuff to help us choose what was right for us Super helpful at informing us about fabric choices and bed frame features and benefits and let us know pricing for everything and how we could beat take advantage of the special offer that was on when we went in Ended up buying our perfect bed and a few bonus extras thanks to the extra time we were given Didn t feel rushed in the slightest so we could make the best choice for us
Jeanie McGough
6737 reviews
N/A
1 year ago
Andrew at Ayr was very helpful
Andrew at Ayr was very helpful My dad is 86 and Andrew took the time to explain all the various functions of the Lift and Rise chair My dad didn t want to look elsewhere as he felt comfortable dealing with Andrew He ordered chair which is being delivered next week I was very impressed with Andrew
customer
6737 reviews
N/A
1 year ago
Fantastic customer service
I really liked that the staff weren t pushy being present and accessible without seeking me out and pushing a sales pitch It s a lot of money to spend and I want time and space to think about what I ve seen Being pushed into it only puts me off And here was the perfect balance I didn t buy the bed first off I looked around all the shops and came back here because it has the frame I wanted but the service was friendly and open and personable
Vicky
6737 reviews
N/A
1 year ago
Tom was very helpful and knowledgeable
Tom was very helpful and knowledgeable about the product we were looking for He made our shopping experience a very pleasant experience