


Based on authentic user experiences
Gast
6737 reviews
N/A
9 months ago
The package came open and massage ball was missing
Lucas
6737 reviews
N/A
9 months ago
Arrived way to late in the wrong address
I ordered the parcel 2 weeks ego and it just arrived with an extreme delay that i don t even have the need anymore
Silvio
6737 reviews
N/A
9 months ago
tool trolley never shipped
Order never shipped They made a full refund The reason first seems to be incorrect billing data the data I entered were all correct then because they don t ship to my address where packages arrive from all over the world Terrible experience and terrible assistance
Gast
6737 reviews
N/A
9 months ago
Order has not yet arrived
Order has not yet arrived I was assured it would be here a few days ago by the service desk and still waiting Being told the problem is with the delivery company but they state they only got the merchandise late Amateurish at best Strongly recommend shopping with someone else Helpdesk has lousy hours and the five times I have called they have told me erroneous information and even straight out lies
Dina
6737 reviews
N/A
9 months ago
Frustrating online shopping experience
The delivery was later than promised and I didn t receive the item when I needed it As a result I decided to return the product but the return process has been extremely frustrating There was no return label included in the package so I had to request one via email Despite reaching out I still haven t received any response or instructions on how to proceed with the return This has been one of the most inconvenient online shopping experiences I ve ever had
Mia
6737 reviews
N/A
9 months ago
No way to contact them
No way to contact them When calling the customer service they turn you down saying no available operator No way to track the order as the page returned is a 404
Gast
6737 reviews
N/A
9 months ago
No delivery since 10 days
No deliveryNo updatesPoor service Still reminding to give feedback
Danny Van haaf
6737 reviews
N/A
9 months ago
I placed an order for a 4 person spa
I placed an order for a 4 person spa I realized that i wanted the 6 person spa but becaus i already orderd it was not posible to change my order There was no respons on my email and i needed to caal to the UK to get someone on the phone The dutch customerservice was not availeble and there is noone that can speak dutch now i have the 4 person spa wich is fine but small Very strangnes that an order can t be changed even if its not been send out That makes me wonder how dificult it will be to get the right support if needed
Loes Hogerzeil
6737 reviews
N/A
9 months ago
The ice-cube machine is good good size
The ice-cube machine is good good size cubes BUT has the same problem as my former one Princess the timer on off doesn t work properly Set on off between 10pm-10am it stops between 14-18pm - melted cubes at cocktail time Tell me the trick
Nyasha Chiwara
6737 reviews
N/A
9 months ago
Well
The set is good and practical but when I opened it it was used It had like black marks they were small dead insects and the smell was very unpleasant