Aeg Reviews

LTX6G261A-model failure for 3 months use

LTX6G261A-model No serial number -02000108 PNC 913123608 bought on July 21 2020 in Zora home-appliances store in SofiaThose are the requisites bulgarian service department in Sofia required when I found my new AEG washing machine showed a failure It had just finished 20 programme the only one I ve been using so far and I lifted the lid of the machine to take out the laundry But to my surprise I found small white plastic particles all over in the machine which looked like as parts of a partially broke left end of the detergent dispenser For more than a decade I dont use dispenser as I find liquid detergents better To make the story shorter the machine is sold with 36 months warrantee so I informed the authorised servise of AEG Electrolux service in Sofia on October 29 and they ve said their technician cant come earlier than a week later He showed on November 5 2020 and after a short check and photos he said he ll contact the producer as he can not realize how this could have happened He didn t fill in the service form although I asked for and said that that the drum is broken and he ll call us soon to tell us what to do I was really startled of the fact that a lady callled me on November 10 to say that the producer s oppinion is that we are to be blame for the broken machine and that they cant repair it free of charge She mentioned that if we repair it the their official servoice we have to pay about 380 leva You might not know that for this wm we paid 749 00 leva i e roughly 370 euro and thats not a cheap washing machine in accordance with bulgarian standard One can easily find a new washing machine with 3 years guarantee as cheap as 150 even less euro But we never thought an AEG appliance would ever show such workingfailures I really hope you send me any notice on the problem so would know whcih trade mark to prefer in the future Looking forward to hear from you soonest V AleksievaP S In case you my need any details as picture of the machine and documents please dont hesitate to contact me

We bought AEG appliances with our new

We bought AEG appliances with our new we bought AEG appliances with our new HOWDENS kitchen around June of 2018 First our Dishwasher stopped working in April of this year and now the washing machine packed up last week Both the dishwasher and washing machine are covered under the manufacturers 2 year warranty AEG don t employ their own engineers but rather sub-contract the warranty work out to a third party company and in our case called RESPOND SERVICES The dishwasher engineer took nearly two weeks to come out to us and the washing machine is an eight day wait Both unacceptable time frames for product under a year old We bought AEG as we were sold on the notion that these were high quality and reliable products built by one of the best companies in the world Well I have lost all confidence in AEG and their products and their ability to at least put things right in what I would expect would be a short time frame Clearly by farming out their warranty business to 3rd party companies the after sales experience is diluted and we are then at the mercy of a company I have never heard of Edit Delete Share

100 rubbish machines and crappy customer service also very expensive

I bought several washing drying machines from AEG Belgium Also an Oven All premium and expensives machines Well to keep it short it is quickly out of order 100 pure rubbish Never again AEG or Electrolux and associates brands

The worst website I have EVER encountered Slow and unreliable

I bought six AEG kitchen appliances through Magnet Kitchens When I came to register them on line the AEG website is so slow it has taken 24 hours to register the six items It falls over when I try to enter any data and it takes 20 or 30 attempts even to open the website and then it is so slow to open My Pages that the connections time out

Disappointed with AEG Washing Machine and Poor Customer Support

I purchased an AEG washing machine with high hopes for reliability and performance However my experience has been a disheartening one to say the least Not only have I encountered issues with the machine itself but the customer support provided by AEG has been exceptionally disappointing From the onset the washing machine exhibited irregularities Its supposed efficiency and advanced features were overshadowed by consistent malfunctions The machine frequently disrupted cycles leading to incomplete washes and unclean laundry Despite following the user manual diligently these problems persisted indicating a flaw in the machine s design or manufacturing My attempt to seek assistance from AEG s customer support was met with frustration Long waiting times on the phone unhelpful responses and a lack of urgency to address the recurring issues added to the aggravation Their representatives seemed inadequately trained to handle technical problems and were unable to provide meaningful solutions The process of trying to resolve the machine s faults became an exercise in futility This entire experience has left me thoroughly dissatisfied with both the AEG washing machine and the brand s customer service As a consumer investing in a household appliance is expected to simplify chores not add unnecessary stress and inconvenience Sadly this AEG washing machine has failed to meet even the most basic expectations of reliability and functionality I would caution anyone considering an AEG washing machine to thoroughly research alternatives and be wary of the potential for subpar performance and lackluster customer support The frustration and disappointment I ve faced with this product and the brand s service are something I wouldn t wish upon anyone

The rubber of washmachine is broken and

The rubber of washmachine is broken and complained on 9 may 2023 and its still not changed everytime I call same answer its not available

I ordered a cordless vacuum cleaner A unprofessional unreliable and untrustworthy cowboy outfit

I ordered a cordless vacuum cleaner about 3 weeks ago with full payment They emailed confirming payment was received and my order was confirmed for a delivery but have no delivery date I had no updates tried ringing them after 2 weeks only to kept in cue for over 20 minutes before I gave up I tried their online support later via chat and that was a waste of time as no one bothered to responded I rang them today a week later managed to speak to someone and asked the status of my order I was horrified to be informed the product is discontinued hence I ve not had any delivery Feel absolutely annoyed and frustrated Not only did they not let me know at the time of ordering but they didn t even have the courtesy to inform me until the moment I called them Asked why I wasn t informed and the reply was that they were too busy Busy ripping others like me off They took the payment right away when I ordered but couldn t be bothered to let me know they couldn t supply I wouldn t trust them and certainly won t order from them and I d advise not to purchase from this company Hopeless customer service at all levels Now I just need to wait and hope my refund comes through soon

Washdryer broke after 5 months

Washdryer broke after 5 months completely Waiting for weeks to get repairs multiple times and always breaks again Do NOT waste your money

Do not wast your money on AEG

Do not waste your money on AEG Could not get any help and my Fridge Freezer is only just over 2 years old bought in lockdown and couldnt get it fitted for a year they don t give a s They won t help or assist Terrible customer service just wanted to sell me insurance I just want my 800 00 fridge to work properly